Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this website to send some boxes from the UK to Ireland recently, after several astronomical quotes elsewhere I decided to chance these guys, I'm glad I did. I would thoroughly recommend using this service, the pickups were all on time and friendly, the delivery was accurate and extremely quick and the whole service was very reasonably priced and easy to use.”

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Posted 12 years ago

“I've used Interparcel for some time now for shipping large or bulky Ebay items and other things. The service seems to produce the cheapest available quotes every time and then once booked it emails forms etc for labelling up the parcel. Collection is usually exactly within the selected time scale and items have been delivered on time and in good condition. Recommended!”

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Posted 12 years ago

“You're much better off using Interparcel Have used these a few times now and am still using them, really great and reliable service and, as I say, save yourself some money at the same time”

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Posted 12 years ago

“As a seller on eBay for myself, friends & family (a retirement 'hobby') there are occasions when I need to ship large & bulky parcels. I have previously used another on-line supplier. Interparcel was recommended to me by a friend I found the on-line site to be extremely easy to use, select preferred carrier & pay for the service. The friendly courier from City Link turned up on time which was promised, I have been able to easily track the parcel and it was delivered to my buyer within 24hrs. As a matter of interest I took this parcel along with other items to post to local Post Office & was quoted ?21.69 48hr service which included insurance to cover up to ?100, Interparcel was ?12.96 including additional insurance cover & VAT to me that is extremely competitive and Interparcel will get all my future business.”

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Posted 12 years ago

“I have used many times ... easy on line booking and pickups always reliable. Unbeatable on price ...”

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Posted 12 years ago

“Only company I could find to return six sets of venetian blinds weighing in at 16.5KG. Parcel picked up Monday received by recipients on Wednesday. Online tracking very useful. Would recommend :-)”

Helpful Report

Posted 12 years ago

“Interparcel offers a fantastic service and is a worthy alternative to the usual Royal Mail services for anything from small packet size upwards. The site is easy to use and takes the hassle out of having an account with one of the couriers directly. Highly recommended if you post anything.”

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Posted 12 years ago

“I used this service to deliver a family portrait from the UK to the Netherlands. It arrived on time and in one piece! I was impressed by the instructions for packaging, print-out labels, quick-response customer service and great value for money. Would definitely use again and recommend.”

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Posted 12 years ago

“Having never sent a relatively heavy parcel abroad before, I searched the internet and Interparcel looked good and the transport charge was reasonable. The best part for me was the home collection that was bang on time. Monitoring the parcel's progress was easy and accurate.”

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Posted 12 years ago

“Collection within the requested period. Very smooth, efficient service all the way to the recipient and easy to track.”

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Posted 12 years ago

“I was really worried having heard previous horror stories of parcelforce, but was left presently surprised. I ordered the Parcelforce Dropoff 48 service, which is the easier option to waiting in for a collection all day. The item was deposited at the local PF depot on Wednesday and the item was then delivered to the recipient Friday morning at 9am. Everything intact. Interparcel certainly makes comparing courier services easier and uptil now, I've found it's the best price website to do so.”

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Posted 12 years ago

“Having suffered at the hands of other couriers I was anxious that Interparcel would be similar. I need not have worried. The parcel was collected and delivered on time and intact. I would have liked to cover the entire cost of the item using the insurance but could only cover part of its value due to company policy. This was my only gripe. Otherwise they offered a first class service and I would recommend them.”

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Posted 12 years ago

“had a parcel to go to north yorkshire,so contacted Interparcel and setup online was collected next day and delivered day 3 this was great considering the bad weather during March”

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Posted 12 years ago

“Used dozens of times very cheap and always reliable. Recommended to many friends.”

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Posted 12 years ago

“I first used yodel to collect my tent from Manchester. This was only due to the weight of it. They failed on 3 occasions to collect it. Went online to Interparcel who got Parcelforce to collect it. All done in 24 hours. If want a job done right, always use professionals. Never ever use yodel. I guess thats what people do when then yodel doesn't deliver. I'll always recommend Interparcel”

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Posted 12 years ago

“i have used Interparcel on many occasions and i find their service to be very reliable. I have seen some bad reviews on this site and i cant believe they are talking about the same company. On one occasion i used interparcel to send a pallet to one of our very respected clients and i needed it there as soon as possible and interparcel arranged a next day collection as requested and it was delivered the very next day also as requested and our client commented on what a fast and reliable service it was. I have always been happy with Interparcel and will continue to use their services.”

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Posted 12 years ago

“Great prices, great service!!!”

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Posted 12 years ago

“After paying over the odds prices using the post office i though i'd give Interparcel a go, From the word go the website was easy to use and the layout simple to understand. Within 20mins of submitting my order using Interparcel UK Standard (UPS) i had the driver at my door ready to collect the parcel! Found the online tracking helpful and again simple to use and understand, came in handy when i had an issue with the customer not being in upon delivery ! Just one simple call to their customer services and had the parcel delivered to the customer the next day ! Will use them again and recommend them. Keep up the good Work Interparcel !”

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Posted 12 years ago

“I was recommended to Interparcel through a friend, best price I could find online and the delivery of all my parcels were on time. No complaints”

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Posted 12 years ago

“I've used Interparcel on many occasions and wouldn't hesitate to recommend. Their rates are as low as you can get, but the service is second to none. I usually use UPS for my UK deliveries as I've never had a late parcel and the driver is super friendly! If you are looking to send a parcel then you won't find a better company than Interparcel!”

Helpful Report

Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews