Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,938 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,938 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prohibited items do not match the prohibited items of the individual carriers you represent. I had an exchange with one of your staff who said that a sealed gel lead acid battery was prohibited but when I enquired with our main carrier, it was not the case. Some labelling was required but as long as it could not leak, they were satisfied. It was the same with Royal Mail. No-one was prepared to look into the matter deeper. Rules were rules!!”

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Posted 56 years ago

“i have recommended you a few times, thanks”

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Posted 56 years ago

“Ordered delivery on 11/03/14 at 14.00. Dropped parcel at despatch point. at 14.30. Parcel was delivered at 15.30 the following day. Superb service. I would definitely recommend this service.”

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Posted 56 years ago

“Easy to use service and friendy Drivers”

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Posted 56 years ago

“Quick and easy to organise,pick up and delivery,was on time .did exactly what it said on the instructions.”

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Posted 56 years ago

“You SO need to use Interparcel. It gives you options, it gives you prices, and above all, it gives you the service. I love the fact that I can send from home instead of traipsing to the post office, So for anyone who is disabled (like me) or has a young family at home, this is just so convenient.”

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Posted 56 years ago

“I have found the perfect way of sending parcels .If you want to send any just click onto Interparcel”

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Posted 56 years ago

“Easy to process. Fair price. Turns up within time slot. Sorted!”

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Posted 56 years ago

“Service very easy to use and very quick transit.”

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Posted 56 years ago

“Reliable courier, fast and great service”

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Posted 56 years ago

“Fast, easy to use and competitively priced.”

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Posted 56 years ago

“20kilos Highlands to Yorkshire?10 ! Nuff said”

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Posted 56 years ago

“I have been using them a while now and always deliver pretty happy with them”

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Posted 56 years ago

“Easy process and excellent price”

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Posted 56 years ago

“We have used this company for many years and have tried a few others but continue to use Interparcel because everything is so clear and simple to follow. Also, you know the final cost very early, not after you've reached the penultimate step !”

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Posted 56 years ago

“The website is east to navigate and prices really reasonable. Parcel was picked up when it should be and the text to tell us it had been delivered was really helpful. I'd recommend this company any time.”

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Posted 56 years ago

“they do what it says on the tin ,get it devilered”

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Posted 56 years ago

“Does what it says on the tin”

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Posted 56 years ago

“I have been using Interparcel now for several years. Way better than going direct.”

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Posted 56 years ago

“They have never let me down”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,938 reviews