Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We send out packages all over the world, Interparcel deliver these parcels on time with a execellent tracking system.”

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Posted 11 years ago

“This would be a five star review if I didn't have to print off and attach labels for the cheapest methods of dispatch but it's worth the time for the money often saved. I've never had a problem with 25+ parcels.”

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Posted 11 years ago

“great thanks, keep up the good work...”

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Posted 11 years ago

“Very competitive rates. Booked the pick up at 11.30 printed off the labels and at 12.45 the UPS driver came and picked up the parcel..brilliant! A parcel to Holland for just ?19, look out post office!!”

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Posted 11 years ago

“We use Interparcel regularly. Could we not pay say ?200 in advance - enter our details once and then simply book each shipment. The cost of the shipment could then be deducted from our credit amount and at the same time have all of our details already in the system so we only have to enter the delivery address each time we make a booking”

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Posted 11 years ago

“VERY EASY TO BOOK A COLLECTION & GOOD RATES.COLLECTION DRIVERS VERY HELPFUL WITH HEAVY PARCELS.”

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Posted 11 years ago

“Interparcel have been very good for us. We especially like the service they deliver via UPS as this is our prefer carrier. We would like to see a better service for importing good from overseas as we have to go to TNT for this.”

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Posted 11 years ago

“reliable,cost effective and trustworhty”

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Posted 11 years ago

“Easy to navigate website. Reliable collection and delivery”

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Posted 11 years ago

“Booked city link to collect parcel an waited in all day an they never turned up in the end had to take parcel to them next day what a waste of time !!”

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Posted 11 years ago

“Very easy to use with full tracking.”

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Posted 11 years ago

“It is frustrating that you cannot complete the parcel booking process through the night , curently it closes down and you cannot print labels etc until next days trading. also 12 noon cut off for booking parcels in is not acceptable forcing us to use the post office for afternoon parcels Effectively you can only use interparcel in the morning for booking .”

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Posted 11 years ago

“I've tried some of the other parcel booking companies and have been let down several times, so I have always returned to Interparcel and have recommended your name to many of my customers. When I book a parcel though Interparcel, can rest assured that weather permitting it will always get safely to its destination....Thanks Interparcel !!”

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Posted 11 years ago

“5 total bookings only one picked up on time and one delived "next day" as i paid for currently one item missing on next day delivery a week later!!! AVOID AVOID AVOID”

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Posted 11 years ago

“Interparcel is great you fill in your on line form and get an estimate of your costs so you can decide before you send your parcel if you want to carry on. They can even arrange insurance if you want it, you can track your parcel and get text messages on delivery it is all very easy.”

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Posted 11 years ago

“Good easy to use service with great choice at an affordable price”

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Posted 11 years ago

“Great service picked parcel up from the house and delivered it 300 miles away the next day. Good value for money. Will use again.”

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Posted 11 years ago

“Great service, great prices. Recommended. So much cheaper than Parcel Force and you can drop off at your local corner shop. Used TNT for a home pick up and next day delivery this week, perfect! What more can I say?”

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Posted 11 years ago

“Cheaper than going going direct, great value.”

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Posted 11 years ago

“excellent service every time,never had a problem”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews