Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service!!!!!!!”

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Posted 12 years ago

“We use your services quite regularly and have only had 1 breakage ever, the driver always turns up on the day and is very efficient and polite, so we only have one suggestion, that you offer insurance on a wider range of goods. After our driver has collected from us that the other courier staff take as much care, time and consideration, we cannot find a courier who will insure ceramics and glass surely this would be a niche market to be in.”

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Posted 12 years ago

“everything went to plan a speedy and efficient service, I would use them again”

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Posted 12 years ago

“booked with interparcel parcel picked up and delivered safely by FEDEX priority no glitches”

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Posted 12 years ago

“Competitive prices, and very easy to choose and book the service you want.”

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Posted 12 years ago

“Easy to use website, fast great service, picked up and delivered when stated.”

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Posted 12 years ago

“I had to get a parcel to Finland in two days for my sons birthday. I chose Interparcel because they were able to deliver the parcel 24 hours after piecing it up and they were very competitive on price. The collection driver showed up on time and the txt message and online tracking allowed me to see were it was and when it was delivered. Highly recommend I will definitely use this service again.”

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Posted 12 years ago

“Asked them to collect a bike frame from Leeds & drop it off in Lancashire . couldn't have gone smoother & for a great price too ,”

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Posted 12 years ago

“It was easy to price up the parcel, deliver to a local newsagent and then track the parcel. Delivered in two days.....”

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Posted 12 years ago

“Hi, i recommend interparcel to any one becouse they keep there promise,witch is peace of mind , thanks”

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Posted 12 years ago

“This was my first time using a parcel broker and I was very apprehensive about it. I was even more worried when a guy turned up for collection in normal every day casual clothes, in his own car and had no ID on him! However, he was very professional, collected parcel early morning which was great because the slot I was given was until 9pm! I was able to track the item fully online and it was delivered on time. All this at a fraction of the price quoted by the post office.”

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Posted 12 years ago

“Happy with the service received”

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Posted 12 years ago

“The parcel was collected and delivered on time. I just didn't receive the text message I paid for.”

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Posted 12 years ago

“This system of on line booking is extremely user friendly.”

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Posted 12 years ago

“Very efficient, leaves nothing to desire.”

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Posted 12 years ago

“Out of the options of couriers I use, Interparcel could offer the best service at the best price for a large parcel delivery to Northern Ireland.”

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Posted 12 years ago

“Great service and comunication”

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Posted 12 years ago

“I was impressed with the online. Very easy, very simple to understand and follow. Very happy”

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Posted 12 years ago

“I have used Interparcel now for over six years and they are still my 'go-to' company when I need a parcel delivered. Quite frankly, don't go anywhere else.”

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Posted 12 years ago

“Always use Interparcel and rarely had any issues.”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews