Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would and have recommended Interparcel to all my friends and colleagues. In fact, I even recommend this service to ebay sellers.”

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Posted 12 years ago

“I usually use the same carrier UPS off the Interparcel website- not the cheapest, but you get what you pay for they say. Always check website if sending abroad as there is several carriers to choose from. Easy website to navigate.”

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Posted 12 years ago

“Good website that is easy to use but if you have a problem don't expect too much help. I spent ?6,000 with interparcel in the last 12 months and still get treated with poor service.”

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Posted 12 years ago

“Website is easy to navigate & easy to arrange a collection with several options of carrier.”

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Posted 12 years ago

“I'm mostly happy, however I select a four hour slot for collection and repeatedly I have drivers arriving to collect outside the window. Sometimes this is frustrating.”

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Posted 12 years ago

“I have been using interparcel.com every day for 2 years and I can say I have never had an issue when sending my parcels. Online assistance is great if you make a mistake or need information. The website is easy to navigate and it takes me less than 2 minutes to process a pick up. Quick and simple - no reason not to use them!!”

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Posted 12 years ago

“Good easy to use inernet site....polite staff...nightmare if your parcel goes missing...”

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Posted 12 years ago

“Out of all the online shipment brokers, Interparcel have by far the simplest and fastest booking process. Other sites take you through all sorts of tick boxes and hoops. Interparcel make the task easy. Thank You.”

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Posted 12 years ago

“Overall very happy apart from a problem lately were parcels book out twice lately which I am sure they have already sorted. Would recomend”

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Posted 12 years ago

“Interparcel provides a reliable and fast Courier service. My Cusrtomers require parcels quickly and for a reasonable price and Interparcel delivers.”

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Posted 12 years ago

“We have been using Interparcel for a number of years. For us, knowing exactly what we are going to pay before shipping is the key. The ability to book online, chose a courier and a price, and complete the deal there and then, just works so well for us. Customer service is also awesome, whenever we have needed help, the response has been super quick and helpful.”

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Posted 12 years ago

“I send lots of parcels via Interparcel. Great service. Can't understand why anybody queues at the post office. Always reliable. Any problems, you can easily get through to the help-line. 5 star all round”

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Posted 12 years ago

“Never had a issue always deliver on time what more could you ask for JUST DO IT”

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Posted 12 years ago

“Yes 4 years now Ive been using Interparcel regularly, they have been really good There have been a couple of problems ocassionally but these are rare, ie QE2 bridge closed. theres not much they can do about things like that is there. The staff are always friendly and helful if you have to call customer services”

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Posted 12 years ago

“Easy booking in, paarecl always collected on time and when delivered we get an SMS -could not be better”

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Posted 12 years ago

“Always a friendly voice at the end of the phone and very quick to deal with problems (not that I have had many )all in all a very good service.”

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Posted 12 years ago

“BEEN USING INTERPARCEL FOR THE LAST 8 YEARS VERY FEW PROBLEMS ANY QUICKLY RESOLVED ALWAYS PLEASENT TO DEAL WITH THANKS KEEP IT UP REGARDS TREVOR”

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Posted 12 years ago

“easy to use service very happy with collection and delivery”

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Posted 12 years ago

“Use this website its great.”

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Posted 12 years ago

“One word. Trust. The end”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews