Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Helped me when I got one dimension wrong. Still delivered the next day. Thanks.”

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Posted 12 years ago

“I posted an item at a nearby local shop, and within 26 hours, the item had been delivered to the recipients home. Throughout I could track the item to confirm its progress. I would recommend the service to others on my experience”

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Posted 12 years ago

“In the limited time I have been using Interparcel I have been delighted with their service. Queries have been dealt with promptly and easily by operators that do seem to care, unlike some of their competitors. Unfortunately, their good service can easily be destroyed by poor couriers but Interparcel are my choice of agent at this time”

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Posted 12 years ago

“Great customer service when I need to make an amendment to the value, and great advice.”

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Posted 12 years ago

“The interface is easy to use and you can adjust your sending to suit the urgency from top urgent to economy parcel, really easy to use and always had a good results and at what I know will always be the best price!”

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Posted 12 years ago

“I received a very brilliant second to none service from this company. it is incredible”

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Posted 12 years ago

“I have used Interparcel numerous times in the past 18 months, and the service is always excellent. The website is easy to use, and there have been no issues at all with either the collection or delivery of the parcels I have sent.”

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Posted 12 years ago

“Goods collected on time and delivered on time. What more do you want?”

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Posted 12 years ago

“Have sent many large boxes to my son in Italy, from the UK. Only on one occasion did I need to contact Customer Services, and they dealt with the problem quickly and efficiently. Cannot recommend Interparcel enough !”

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Posted 12 years ago

“Usually great service with no problems so far but very expensive insurance cover which you would think should be included as the parcel is their responsibility once collected..”

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Posted 12 years ago

“Was use in interlink not eny more”

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Posted 12 years ago

“Parcel was late being picked up so I rang company. They assured me that I was down for a pick up and despite the company only picking up till 5pm, my parcel was picked up at 5.45pm. I thought they had forgotten but I should have given them the chance. Their web page was so easy to use and the quote was instant. Would definitely recommend and use again.”

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Posted 12 years ago

“I hope the delivery goes as smoothly as the ordering!”

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Posted 12 years ago

“I will recommend this company to my all friends my family.”

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Posted 12 years ago

“Its my first time organizing an online courier amazed how simple and easy it was to do will Definitely use again”

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Posted 12 years ago

“Pick up was straightforward - good value”

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Posted 12 years ago

“I was recommended interparcel by a friend and it has saved me so much time and hassle. I just pop in the size and weight of my parcel and hey presto I get a list of price options. I usually go for the option to drop of my parcel at a designated place as this is where I normally shop and it means I don't have to wait in for a courier. I will never use royal mail again, interparcel is so much easier.”

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Posted 12 years ago

“For several years now our business has used Interparcel for all of our courier needs. They have proven to be quietly efficient and dependable. We have recommended them to others and continue to do so.”

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Posted 12 years ago

“I've used Interparcel on a few occasions now. They have always been vastly cheaper than booking direct even for international packages. Its an easy to use system, with full tracking. I would definitely recommend them”

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Posted 12 years ago

“I thought the parcel would arrive sooner than it did, but it did get there eventually”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews