Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It can't be any easier really. Just enter the destination and postcode then measure and weigh the box and your quotes are on screen in seconds. Sometimes the fastest isn't always the most expensive so it really does pay to use the site as they have a wide rang or couriers on their system. The hardest part is packing the item up!”

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Posted 56 years ago

“We were impressed with the attention to advice on the time of collection. which was adhered to. The parcel was delivered safely to it's destination. Thank you. Regards, John”

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Posted 56 years ago

“Parcel was collected promptly and delivered the next day. Far cheaper than the Post Office and arrived in same condition that it left here!!”

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Posted 56 years ago

“I was recommended by a friend and would recommend the service to anyone.”

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Posted 56 years ago

“Interparcel are a third party company but their website is extremely functional and helpful. Good customer service if problems arise. One tip from experience, you can choose which courier service collects your parcel, the lesser known ones often don't show up on the correct day and have to be chased up. The main companies have always been excellent in the many years I used the service.”

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Posted 56 years ago

“When booked a time, the van arrived on time. What an excellent service. Could not get better”

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Posted 56 years ago

“Wil take items like fishing rods which are not accepted by most courier companys or the royal mail. Good value for money, very reliable and next day delivery. 5*.”

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Posted 56 years ago

“I use Interparcel to collect and deliver my bigger sales on eBay. They are much cheaper than the post Office for the bigger items, and they come to you to collect the sold item, and deliver to the doorstep of the purchaser. You can even tell them where to find or leave a package if you are out. No problems with them at all and I have recommended them to several sellers on eBay who are quoting far too high carriage costs. My only gripe is the window given for collection - basically no choice other than the date. It would be helpful if you could say am or pm sometimes.”

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Posted 56 years ago

“I have been using Interparcel for a couple of years and during that time I have received outstanding service and customer support. I would have no hesitation in recommending Interparcel to my family and friends.”

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Posted 56 years ago

“I have been using interparcel for years bargain basement delivery options with full tracking system even at ?4.99 perfect :)”

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Posted 56 years ago

“The staff there are great if you need to call them and they give the best all round prices for all types of deliveries. UK and international, i've been using them exclusively now for over a year.”

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Posted 56 years ago

“Used Interparcel for all my courier deliveries for a number of years now. They've always been excellent collecting and delivering in the agreed time scales and good value too!”

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Posted 56 years ago

“just in the right place thanks for the great service five starr*****”

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Posted 56 years ago

“I have recommended Interparcel to loads of friends. It saves the hassle of carting a parcel to the Post Office only to find that it is too expensive to send. I have sent all over the UK and to USA too without problems. A Great Company!!!!”

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Posted 56 years ago

“Good reliable service, better than some well known carriers who are difficult to contact and then don't turn up”

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Posted 56 years ago

“I have been very impressed with the level of service from all the various courier companies I have booked via Interparcel and the unfailing politeness of each driver. I have found them all good, but I would particularly single out Hermes and UPS.”

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Posted 56 years ago

“Interparcel is a service I have used often , it is reliable and affordable and thus recommended .”

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Posted 56 years ago

“i find them easy to use and competative in price”

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Posted 56 years ago

“Always use Interparcel for courier bookings. Website very easy to navigate. On the odd occasion when there has been a problem I have found the phone operators at Interparcel to be knowledgeable, friendly, helpful and very efficient.”

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Posted 56 years ago

“Would highly recommend this company. Easy online booking system and carriers are reliable and delivery is done promptly as per the booking. Fantastic Service !”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews