Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sell stuff all the time mostly on eBay if you are looking for a focal point for a courier inter parcel is it never let me down cost efficient and very helpful”

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Posted 56 years ago

“Have used interparcel on a regular basis. Good service and prices. They responded to a problem with on of the couriers swiftly and in an helpful manner”

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Posted 56 years ago

“I have now used this service several times for private sales of heavy model engineering workshop items. In every case the pickup has happened exactly as promised and the goods delivered on time. I use the economy service and deliveries have often been made the next day, much better than the 2-3 days promised. Next time I need a parcel service I will use Interparcel.”

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Posted 56 years ago

“Good quote page. Good prices. Good service!”

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Posted 56 years ago

“i WAS VERY HAPPY WITH THE IMMEDIATE AND RESPONSIVE SERVICE.. THUS I NOW CHOOSE THE FIRST”

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Posted 56 years ago

“Made life easy shipping a musical instrument from the Uk to the US. Will use again.”

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Posted 56 years ago

“I sent some 'Hornby' tinplate track to a little town in Provence. No problem it was delivered on the third working day!”

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Posted 56 years ago

“User friendly website. Whole process is beautifully quick, easy and simple. Recently mentioned interparcel to a group of friends who were put off selling stuff on the likes of eBay simply because of the hassle of posting their items! Now they know about interparcel. Also great if you're sending a package overseas.”

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Posted 56 years ago

“booked on line delivery man came next day..an parcel arrived 24hrs later...i had paid for 48hr delivery so it was extra bonus it got there even quicker...but receiver wasnt in when parcel arrived so they took it back to depot...my friend made a call back to depot an they came back later that day..no problems at all...would use these again great service...thankyou...”

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Posted 56 years ago

“We have used iinterparcel for all oveRseas shipments for last 6 Years and the service is consistently good. We have nno intention of changing.”

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Posted 56 years ago

“Honest people always deliver on time. Great customer service not only quick respond on the phone but also hood mailing system”

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Posted 56 years ago

“Transfered a large collage family photo to my daughter of her 50th birthday party in Fleet Hampshire, was able to track the progress of the package and make definite arrangements for someone to be available to receive it. The collage will be topical at this years family get together. Thanks to all involved Pat Lochery”

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Posted 56 years ago

“So simple to use, cheapest cost around, I'll never go anywhere else.”

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Posted 56 years ago

“I must have used you for 4 or 5 years now. Problems are few and far between and your call centre staff are brilliant. Answer straight away and resolve issues there and then. The one insurance claim I had to make was dealt with very very quickly. Can't you offer training courses to Royal Mail? How dare they use 'Royal', they should be had up for treason. 10 months they take to resolve insurance claims!!!!”

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Posted 56 years ago

“We have Italian family and getting anything to them was a risk. Usually it just would not get there. Since using Interparcel we have had 100% success with guitars, children's gifts, magazines and baked beans!!! Our parcels have been picked up in the window we have been given. We and our Italian family have been able to track them all the way to the door. We played our part by packing them securely and they have arrived safely. We do not post anything anymore. We save things up and use Interparcel.”

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Posted 56 years ago

“Collected just in time but delivered fast”

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Posted 56 years ago

“I would recommend to a friend”

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Posted 56 years ago

“always let down by City Link who could not care less”

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Posted 56 years ago

“Would recommend using interparcel collected promptly from my home and delivered in a couple of days- standard delivery”

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Posted 56 years ago

“We use interparcel all the time, it's very easy and offers a great range of worldwide services at a very competitive price, we know as we have researched a lot !!!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews