Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been using interparcel for a couple of years now. My parcels are collected the same day and usually delivered the next day. In most cases it's cheaper than the post office and I don't have to carry bulky packages and line up for ages. It's an amazing service. Thank you interparcel”

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Posted 11 years ago

“Hadlow Marine have been using Interparcel from very early on and have been aware of the development of the company to what it is today. The staff have always been helpful whenever there is a problem and we are able to trust that we are getting the best possible service. If our clients ask us whom to use to get parcels delivered we always tell them to use Interparcel.”

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Posted 11 years ago

“We have used this service many times now. I wrap my parcels up and don't even have to carry them. Collection from the house is perfect. Relyable service for me and to whom the parcel is delivered too.”

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Posted 11 years ago

“I was told about Inter-Parcel from a business friend and think it is one of the best services around. Before I had to have a contract with whoever the company was at the time and had to guarantee an amount of parcels each month.With Inter-Parcel I book when I have something to send ,the price is fair,no monthly accounts just pay by C.C. The parcel is delivered the next day, Great !!!! Ian @ Russian Experience”

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Posted 11 years ago

“INTERPARCEL IS SIMPLE TO USE, AND GIVES A GOOD CHOICE OF COURIERS PRICES TO PICK FROM. EASY TO FILL IN FORM AND PRINT LABLES. I LIKE THE VERY FAIR PRICED INSURANCE CHOICES I CAN ADD WHICH GIVES ME EXTRA PEACE OF MIND WHEN SENDING HIGH VALUE ITEMS.”

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Posted 11 years ago

“I've tried some of the other parcel booking companies and have been let down several times, so I have always returned to Interparcel and have recommended your name to many of my customers. When I book a parcel though Interparcel, can rest assured that weather permitting it will always get safely to its destination....Thanks Interparcel !!”

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Posted 11 years ago

“Very easy to use with full tracking.”

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Posted 11 years ago

“Easy to navigate website. Reliable collection and delivery”

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Posted 11 years ago

“reliable,cost effective and trustworhty”

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Posted 11 years ago

“Interparcel have been very good for us. We especially like the service they deliver via UPS as this is our prefer carrier. We would like to see a better service for importing good from overseas as we have to go to TNT for this.”

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Posted 11 years ago

“VERY EASY TO BOOK A COLLECTION & GOOD RATES.COLLECTION DRIVERS VERY HELPFUL WITH HEAVY PARCELS.”

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Posted 11 years ago

“Very competitive rates. Booked the pick up at 11.30 printed off the labels and at 12.45 the UPS driver came and picked up the parcel..brilliant! A parcel to Holland for just ?19, look out post office!!”

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Posted 11 years ago

“great thanks, keep up the good work...”

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Posted 11 years ago

“We send out packages all over the world, Interparcel deliver these parcels on time with a execellent tracking system.”

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Posted 11 years ago

“Easy and friendly on-line booking, various couriers and pricing to choose from to meet your needs. Rapid response from customer services. Strongly recommend to any kind of courier requirements.”

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Posted 11 years ago

“I have used Interparcel.com for about 18months and they have been brilliant. The only problem i had was my very first picup . It was my fault as i did something wrong with my computer but never had a hitch since. Well pleased. Gary Markham”

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Posted 11 years ago

“I have used Interparcel for a couple of years and find them very reliable. Although it is all done online, prompt and efficient help is at hand if you need to cancel or correct a mistake.”

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Posted 11 years ago

“always on time and gets my parcels right on time”

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Posted 11 years ago

“Excellent easy to use online service.”

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Posted 11 years ago

“I had a problem to update a description and I required an help to Nicole Rowland of the Helpdesk and she was really courteous and professional and she has solved my problem immediately”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews