Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“yeah easy to find and use - good value for money and would recommend every time”

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Posted 11 years ago

“The website is easy and straightforward to get around,this is the main reason I use Interparcel,and the prices are reasonable too.”

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Posted 11 years ago

“I use the site weekly. I initially set up a UPS account but after a recommendation by a friend I found I could get the same UPS service cheaper via Interparcel. Easy to use site although I would prefer not to have to fill in all my details again when I decide to change the service I am booking. I don't seem to be able to store addresses in my account address book....”

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Posted 11 years ago

“I used to have an account with UPS though interparcel prices are way cheaper for exactly the same service. Love it!”

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Posted 11 years ago

“Parcel sent to Estonia. UPS used. Prices far cheaper than Royal mail. Easy to use website. Collection same day. great”

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Posted 11 years ago

“Dropped my parcel off to a store less than 10 minutes away, it was collected, delivered and got a signature and insurance for far less than royal mail or anyone else could have done........ Will Defo be using again, thanks Interparcel !”

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Posted 11 years ago

“I have used this service many times for deliveries abroad, and each time the service has been faultless with exceptional delivery times. The estimated delivery times have always been kept and the tracking online has been excellent. I am usually informed by telephone that the delivery is imminent and the personnel delivering the articles have been first-class. I have never had any delay, loss or damage to my parcels delivered. It is great to have the choice of collection from my home or if I am likely to be out then I can take the parcel to any of various local drop-off venues that I choose, usually shops with long trading hours. All of this at a very reasonable price.”

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Posted 11 years ago

“Fast, and no need to queue in the post office or drive miles to my nearest Depot !”

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Posted 11 years ago

“Good, easy to use service. Been using Interparcel for 6 years and have only ever had 2 or 3 issues in that time but they were all dealt with efficiently by their customer services team. Point of note - I always use UPS (or Interparcel Economy) services - they are not the cheapest but still very reasonable and a reliable, excellent service.”

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Posted 11 years ago

“Use regular 90% success rate but insurance cover that was good couple of years back is about on a level with Royal Mail,dismal”

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Posted 11 years ago

“best way to send to send it so many options , just do it.”

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Posted 11 years ago

“I have used other Courier before and they have not been Reliable. I have been using Interparcel for 2-3 years and have found them to be very professional and reliable in getting our goods delivered on time at a very reasonable rate.”

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Posted 11 years ago

“great service provided every time”

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Posted 11 years ago

“interparcel,are great,anywhere any size parcel, easy with no hassle and a good rate, excellent”

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Posted 11 years ago

“I found this site easy to use and have not had a problem with any deliveries so far.”

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Posted 11 years ago

“nice to deal with .quick and easy driver who pick up parcels .ups post people on line good to deal with.”

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Posted 11 years ago

“Interparcel has allowed me to streamline my business and get it up and running. Globalisation at its very best. Grateful thanks”

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Posted 11 years ago

“Yer they be pretty good - they do get let down now and again by UPS from Exeter as he has run out of time and we are on the end of the round but others such as Liz on Hermes is brilliant. Whenever I have phoned Interparcel they have been brilliant and got every query sorted.”

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Posted 11 years ago

“Your ease of booking a shipment is wonderful compared to other companies. We have had difficulties in booking a shipment from the UK to France because I was not the shipper but the recipient. I ordered the part from the garage and arranged shipping as opposed to the garage arranging the shipment. Only problem I have had was at the end of the process, I had to put in my e-mail address and then you sent the docs to me in France. Being "not really computer literate", my son managed to sort it out and forwarded to docs to the garage. Otherwise, fantastic. Thank you.”

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Posted 11 years ago

“First class service bang on time”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews