Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“As usual the service is great. Well designed and user friendly web site. I have used Interparcel for many years, faultless service. No complaints.”

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Posted 11 years ago

“We post all of our larger parcels with UPS via Interparcel, simple log in system excellent collection and delivery service from UPS. plus on the odd occasion when needed the online help desk is very helpful.”

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Posted 11 years ago

“I've used Interparcel for a couple of years now. Their service has always been good. there was a problem with a collection once but it was quickly sorted with an exchange of emails. My only problem is that I cant log in to my account: probably forgot the correct password.”

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Posted 11 years ago

“Believe it or not I was still sticking the label to the parcel when the guy came to collect it, it was less than 10 minutes from ordering! It is so easy and so much cheaper than many other services (possibly any other). I am very very happy”

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Posted 11 years ago

“I have moved to the Isle of Wight and usual courier for delivering to the UK was a lot more expensive and I found Interparcel by Googling. They provide a great service for a great price :) I just wish they could compete pricewise for sending parcels abroad too :)”

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Posted 11 years ago

“Easy system to use on line, cost effective and local drop off option is great”

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Posted 11 years ago

“Takes all the worry out of sending parcels. They do all the hard work you just drop your parcels into a convenient store. What' s not to like?”

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Posted 11 years ago

“I've been using the services of interpaecel for a few years now and I remain very impressed with the choice of services offered, the competitive prices and the ease with which the bookings are made. I am more than happy to whole heartedly recommend Interparcel to anyone needing a top quality and reliable courier service.”

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Posted 11 years ago

“Easy to deal with, easy to use online booking, best prices”

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Posted 11 years ago

“Have used Interparcel for several years to book various couriers for international parcels and have always been very pleased with the service.”

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Posted 11 years ago

“I have used Interparcel many times and they never let me down, it's reasonably priced and I would rev omen them 100%”

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Posted 11 years ago

“I wouldn't hesitate to use this delivery service again. The collection is usually on time, except once, over a very busy period they collected a day later. I've had no complaints from the recipients so they must be happy with the service too. Reasonably priced too!”

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Posted 11 years ago

“I would give a 5 stars only if the courier could come and collect my parcel on the time slot that I requested. They always come 2 hours earlier than the actual requested pick up time, thus, it makes me difficult to do my things and prepare parcel before that. Overall cheap and reliable service.”

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Posted 11 years ago

“good choice of couriers”

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Posted 11 years ago

“I would recommend Interparcel for a reliable & efficient service. Easy to book & use!!”

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Posted 11 years ago

“Booked collection at 10:45, collected at 12:30.”

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Posted 11 years ago

“Good easy to use courier service. Simple to set up a booking. Easy to get a quote”

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Posted 11 years ago

“VERY EASY TO USE AND BOOK”

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Posted 11 years ago

“I like using your website very much. Its very easy to us and prices are good. Only small thing I would like is on your invoices where it has delivery addresses if it could include the country as well. Just makes it easier for me on some reports I do.”

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Posted 11 years ago

“I use Inter Parcel because the service and prices are good. I like to feel I receive value for money and so I would be happy to recommend Inter Parcel to other people.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews