Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with this service which was recommended by a friend to me, I find it really easy to use and you can usually pick a collection time to suit yourself, so much better than trying to park by the post office and cheaper.”

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Posted 56 years ago

“only use u as been ok and i dont have a printer and u do it all 4 me which is a big help i like that i have had 1 bad delivery were u would not leave so it whent back and i lost it so i have given u another try as the last 1 was ok fingers crossed”

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Posted 56 years ago

“I use this service all the time it's so easy. There are so many choices and cost options. If things do go wrong interparcel are quick to respond and resolve the issue. I won't use another company!”

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Posted 56 years ago

“good service always”

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Posted 56 years ago

“web site could do with better layout and ease of use for repeat customer.”

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Posted 56 years ago

“I use this site few times , good services, good price! But still confuse and get worry every time I booked, which I'd do or not, hope more instruction or explanation of international delivery :)”

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Posted 56 years ago

“Website straight forward and easy to follow, shipping documents available immediately. Convenience of collection or drop off to a local pick up point = selection of various services to suit all needs.”

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Posted 56 years ago

“We never had problems with interparcel good communication ,fast and good delivery”

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Posted 56 years ago

“Easy to deal with when occasional problems arise (nature of the beast). I only use MyHermes as second reserve. I send probably 150 parcels through Interparcel a year, so am satisfied with the service provided, Website needs updating.”

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Posted 56 years ago

“really easy to use and book a parcel and the item that the post office were going to charge me ?8.00 was just over half the price so well worth booking. Only advice i can give other users is DON'T USE THE RIP OFF POST OFFICE SERVICE”

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Posted 56 years ago

“I had delivery for a parcel to Spain. Purchased at 10.45pm on the 6th Feb, parcel picked up at 1pm on Friday the 7th Feb from Chippenham and despite the weekend, was in Spain on Monday the 10th Feb at 4pm. Very easy, quick and in time. Will now be my default delivery service for any packages I need to send. Highly recommend.”

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Posted 56 years ago

“Easy to book, not bad prices, reliable, I always use them !”

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Posted 56 years ago

“Always a good on time service I use all the time”

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Posted 56 years ago

“everything simple and easy. very professional!”

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Posted 56 years ago

“fast,cheep and on time,will use again”

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Posted 56 years ago

“I already spend far too much time in front of a pc monitor, this service is so easy and simple to use it means when I need to ship something I can keep that to a minimum. The choice of services and couriers are more than enough to suit all my shipping needs whatever the goods. On the 1 occasion I had an issue with a delivery the staff were on hand and provided first class professional advice allowing me to resolve things quickly. The various couriers that come to collect have all been excellent, especially the UPS guy, he is always pleasant, even on these miserable stormy days in the most appalling weather conditions he manages a cheery smile.”

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Posted 56 years ago

“Really happy with the service, will definately be using this company again.”

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Posted 56 years ago

“I recomend you for using this company when you want to sent a parcil to Europa.”

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Posted 56 years ago

“Fast and rapid service from Interparcel and as my parcels go by UPS, a very efficient and economical way to send packages.”

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Posted 56 years ago

“good easy to use service”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews