Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arranging the postage online was simple and I went straight to a drop-off point and handed the parcel in. It took minutes and was much quicker than queuing up iln a post office. Then they texted me as soon as the parcel was delivered so that I knew it had been received. It was an item being returned to the supplier and the credit came through that same day. Wonderful!”

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Posted 11 years ago

“I have only just found this service and I did so because carriage to Sweden via Parcel Force at the Post Office was so expensive. This service was quick and easy to use, a good price and extremely convenient to drop off at my local newagent. If the parcel arrives within a reasonable time and is undamaged, i will use this service for all future parcels and recommend to friends.”

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Posted 11 years ago

“Much cheaper rate than Post Office parcels. Convenient drop off, parcel arrived within time scale, paid for txt message to confirm this as package involved a refund.”

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Posted 11 years ago

“I was very happy with the service and would use it again”

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Posted 11 years ago

“A friend recommended INTERPARCEL to me a couple of years ago and I have used them 20-30 times. Easy to book collections and the service works. I will be using them again.”

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Posted 11 years ago

“great service at a great price”

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Posted 11 years ago

“First class service, I would recommend you.”

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Posted 11 years ago

“Easy site to navigate, giving a good choice of couriers. SMS notification is a bonus. A warning that Contents declaration must be read and not just ticked off, as some firms will not carry some items, while others will. Pick the wrong one and your order is cancelled.”

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Posted 11 years ago

“i don't know how you do it”

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Posted 11 years ago

“out standing service”

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Posted 11 years ago

“Great site and very easy to use. It gives you so many options and can help save you so much money. Particularly useful when making lots of online order returns.”

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Posted 11 years ago

“Have never had a problem with service from Interparcel. You get the quote, you book the Courier and the parcel gets collected, gets delivered. Job done!”

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Posted 11 years ago

“Very easy quick order transaction.”

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Posted 11 years ago

“I prefer to use Interparcel for eBay as it is far more convenient and more reliable than other services.”

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Posted 11 years ago

“Their own service, provided by UPS and usually next day is the best value and most reliable shipping for larger parcels.”

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Posted 11 years ago

“Just perfect. The courier picked up my parcels and as promised were.delivered the.next day via City Link. Costs were cheaper than Royal Mail and for an.extra 20p I was sent a text confirming safe delivery. I would never go back to Royal.Mail.for my larger parcels. Well done snd keep up the good work.”

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Posted 11 years ago

“hi john to send your parcel I would recommend you book it with interparcel I have used them for a long time and found them first class I a always use ups hope this helps regards nigel”

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Posted 11 years ago

“Items picked up as arranged, being delivered within the agreed timeframe, all at very competitive prices. Excellent.”

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Posted 11 years ago

“i have used interparcel for over three years now and find them a very reliable service and help full when there is a problem thanks ian fields”

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Posted 11 years ago

“fine. easy to use and had no problems so far. No complaints at all”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews