Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provide a good reliable service and are careful with parcels. Would recommend to a friend.”

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Posted 56 years ago

“I always use Interparcel for any large (>2Kg) parcels for eBay & household items. They offer the most competitive prices with household named courier companes & their service is easy to use...”

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Posted 56 years ago

“Interparcel deliver on time, give excellent back up and the prices are good too - what more could you want? The only problem we had was when we tried to use Yodel - they are awful!”

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Posted 56 years ago

“I used to be very wary of using couriers, due to bad experience in the past. Since I have used interparcel, I would definately use again. Everything is so easy to arrange, and will collect when suits me.”

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Posted 56 years ago

“I have used interparcel for a few years now and they have never failed to deliver the best service.”

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Posted 56 years ago

“Absolutely brilliant service, cant fault it one bit. Icing on the cake would be if the courier's tracking number was also available.”

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Posted 56 years ago

“I combine the Interparcel service and the option of UPS from their portfolio of carriers. I have tried others but have been completely satisfied with the consistent good service, reliability, and friendliness of their 'on the road' personnel.”

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Posted 56 years ago

“One of the best delivery services I've used, pro rata the best when you consider how much it costs.”

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Posted 56 years ago

“Never had any problems with the service. Courier drivers always pick up our parcels on time and they are delivered quickly and safely.”

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Posted 56 years ago

“Second time I have used interparcel, booking online was easy and simple. The forms you print for shipping are both emailed to you and found on the site when you finish your order. Easy to understand price comparison aswell. Both times my shipment was picked up as states when booking, and the driver was very helpful (although this is because the shipment was wih FedEx with interparcel acting as the broker). No issues whatsoever and good prices especially when compared to buying from the courier direct. Will definitely be arranging my next overseas shipment through interparcel!”

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Posted 56 years ago

“Interparcel are excellent. Their website is very easy to use and their prices are fantastic. When I had a problem once they were quick to sort it out.”

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Posted 56 years ago

“Interparcel is great because it gives you a quotes from all the leading carriers (FedEx, UPS, DPD etc.) all in one place. No more phoning round couriers/ checking websites to find the cheapest quote.. What a relief! We run a wholesale and retail company. I use them everyday for shipments outside the UK (between 1 and 5 boxes a day to Europe, Asia and beyond). I find them very reliable and certainly cheaper than going directly to a carrier.”

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Posted 56 years ago

“Keep the good work and thanks to all your staff.....:)”

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Posted 56 years ago

“Had no problems whatsoever. Every delivery was picked up and arrived as expected at a good price.”

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Posted 56 years ago

“I have now used Interparcel several times and always been pleased with the results. Reasonable cost and excellent service.”

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Posted 56 years ago

“Useful, quick and easy. Don't hesitate just use it!”

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Posted 56 years ago

“We use this company a lot, really easy to find the cheapest courier in one go, and most of the time cheaper than going direct to the courier direct, never had one issue in over a year”

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Posted 56 years ago

“Easy To Use, Being Able To Keep Intouch With Delivery Of Your Parcel”

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Posted 56 years ago

“Its so simple just a few clicks of the mouse and your courier booked. The big bonus is you can cut your courier charges drastically and on some even in half.”

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Posted 56 years ago

“I would strongly recommend using Interparcel to anyone. Fast, secure and reliable shipping using some of the biggest names you know you can trust. The prices are unbelievably competitive and the convenience of having your parcel collected from your door on your specified day and time makes queueing at the Post Office a thing of the past. I regularly send parcels across the UK and the rest of the world and have used other companies such as Parcel Monkey and Parcel2Go but these often led to disappointment and in some cases, lost parcels and refunds. Any problems I've had with Interparcel have been very few and minor and the excellent customer service team have rectified these quickly and politely. A great company, much needed in difficult financial times - keep it going!!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews