Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Interparcel for a fair few years now, mainly to send stuff to my friend in Germany. It is a very easy to use website which provides clear options with prices once you have put in the weight and dimensions of the package. Labels and receipts are emailed to you for printing and attaching to the package. Delivery - even with the slowest service - is quicker, prices are cheaper, the package is tracked AND you can even have it collected from your doorstep!!! Oh yes, and of course, it won't arrive damaged either. I have tried to be loyal to Royal Mail but they're going to really have to change the quality of service, prices and attitude before I would consider using them over Interparcel.”

Helpful Report

Posted 10 years ago

“I have been using the service for several years and have always had prompt service both at my end and the recipient's end. UPS normally collects, a really good company to deal with.”

Helpful Report

Posted 10 years ago

“Good service and a good price”

Helpful Report

Posted 10 years ago

“Simple, cheap, would use again”

Helpful Report

Posted 10 years ago

“cheap, quick, reliable and easily tracked. delivery inform included. excellent service.”

Helpful Report

Posted 10 years ago

“Excellent service. My parcels to date have been collected and delivered promptly and in excellent condition. Would use again and again. Thank you.”

Helpful Report

Posted 10 years ago

“Top class service, have used for years now and never let me down. Brilliant price and service is quick and very reliable. Will always use Interparcel.”

Helpful Report

Posted 10 years ago

“I have been using Interparcel for over 5 years to ship packages across Europe. They use a range of household names (UPS etc.) and from the selection provided, it is up to you to choose your preferred supplier. Each is clearly listed with the price, delivery options and whether you need a printer. They have easy to use tracking links so you see almost exactly where your parcel is at any time. The price is far cheaper than elsewhere as well. Highly recommended & if Interparcel didn't exist, I wouldn't know where to go !”

Helpful Report

Posted 10 years ago

“Thanks, great service”

Helpful Report

Posted 10 years ago

“Interparcel's service always exceeds normal expectations. They use a local courier service for my packages and the regular driver is not only absolutely reliable and charming, but has even called before the chosen time slot to see if the parcel could be collected earlier! How they manage to safely deliver to my family in France so quickly, and at such competitive rates, amazes us all.”

Helpful Report

Posted 10 years ago

“I was very impressed, not only with the 1st class service, but with the price as well. Because of a glitsch with my usual courier, I looked for an option & selected this company. Not only was the service excellent but to my surprise, the prices were more than competetiive. More than pleased, thank you”

Helpful Report

Posted 10 years ago

“Easy to use and very effective website. Highly recommended. My only issue was not finding a way to increase parcel insurance cover.”

Helpful Report

Posted 10 years ago

“Overall very pleased with the service, although there was a hold up of one day during the last delivery which caused a bit a problem with the recipient.”

Helpful Report

Posted 10 years ago

“Excellent delivery times and very efficient. Overall good experience”

Helpful Report

Posted 10 years ago

“An excellent service cannot fault it keep it up”

Helpful Report

Posted 10 years ago

“Excellent service, delivered on time at a reasonable price”

Helpful Report

Posted 10 years ago

“Parcels have been picked up when indicated and also delivered timeously. Prices are competitive.”

Helpful Report

Posted 10 years ago

“Easy to use, great prices,”

Helpful Report

Posted 10 years ago

“easy to arrange the collection and the whole operation could not have been any smoother.”

Helpful Report

Posted 10 years ago

“I found the web site easy to navigate. I was really surprised at how reasonably priced it was. The parcel was picked up and delivered at the specified time. Great service will definitely use again.”

Helpful Report

Posted 10 years ago

Interparcel is rated 4.5 based on 9,937 reviews