Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Great deal quick service will recomend to friends”

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Posted 10 years ago

“Easy to use service at very reasonable rates.”

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Posted 10 years ago

“Brilliant service, our parcel arrived safely via DPD in Germany in time for Xmas. The cost was very competitive compared to Parcel Force and others. We will definitely use your company again. Gerry Holliday”

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Posted 10 years ago

“Interparcel do exactly what the say they will do. I am satisfied with the service they offer. Some of the items they restrict are a little over the top and I would suggest it is reviewed.”

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Posted 10 years ago

“Excellent service - delivered UK to USA - door to door in 3 days!!”

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Posted 10 years ago

“A great service user friendly and so far very reliable.”

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Posted 10 years ago

“Not really anything to say apart from the fact the service I received was excellent !!! Would use you again if I have to and would Also recommend yourself a to others ;) thanks again for a quick and speedy service :)”

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Posted 10 years ago

“Very easy to use and good selection of services at very competitive prices”

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Posted 10 years ago

“When an body asks about sending parcels I always tell them I use interparcel, as they are the best.”

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Posted 10 years ago

“Not a problem with the many times I've used the service. Picked up and delivered when stated.”

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Posted 10 years ago

“Fast, easy and efficient !”

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Posted 10 years ago

“Agent collected when they said they would and delivery was as promised. No complaints.”

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Posted 10 years ago

“Excellent service . Will use again without hesitation AA+++”

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Posted 10 years ago

“I have had to stop using this delivery service because of items being destroyed in transit! I know that some items were risky to send because they were porcelaine but they were wrapped in two layers of bubble wrap, small bubbles inner and large outer. Then mounted within a cardboard cradel to hold the conent away from sides of the cardboard outer boxes. The items were double boxed in triple walled boxes. On several occasions recipients commented upon the outer boxes having big stab holes through them! Breakages reached a high point when a steel figure packaged as described above arrived damaged to the point where it no longer had any value to the collector or myself. Effectively breakages went from less than 5% in 2013 to over 50% in 2014. I don't wish to know why but despite improving the quality of packaging, buying stronger boxes and using polystyrene wotsits etc. I could reduce the breakage rate. Sadly, they always delivered the broken items which prevented my making any kind of successful insurance claim! I could not recommend this carrier to anyone.”

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Posted 10 years ago

“Interparcel make it so easy to find a great price with the right delivery options it's my first and last stop when I need to send a parcel.”

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Posted 10 years ago

“VERY QUICK AND RELIABLE SERVICE WOULD DEFINATELY RECOMMEND TO FRIENDS AND FAMILY AND WOULD CERTAINLY USE THIS SERVICE AGAIN”

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Posted 10 years ago

“Here is some feedback: You've asked me to review your service for a parcel that I sent. The problem is that I send lots of parcels via various courier services. How can I be expected to remember which parcel was sent via yourselves? In this case, I have no idea. You need to provide potential reviewers with the parcel destination details - then I'd know which parcel it was. Simples.”

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Posted 10 years ago

“Most of the time the service is excellent, but I have had an occasion when they missed the pick up day and instead of coming the next day they just cancelled the job. It was almost a week before I could manage a re-book for the collection.”

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Posted 10 years ago

“picked up / delivered , on time no problems”

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Posted 10 years ago

“Simple. Good service, and a good price!”

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Posted 10 years ago

Interparcel is rated 4.5 based on 9,937 reviews