Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the service provided by Interparcel and DVD. It was prompt, efficient and good value for money.”

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Posted 11 years ago

“Highly recomended”

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Posted 11 years ago

“Fantastic service. Great choice of couriers. Friendly, professional customer support.”

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Posted 11 years ago

“I had a parcel to send to an EU country. I found the step by step booking system easy to follow, with a final summary of information and all essential paperwork generated for printing together with the explanation of exactly what to do with it. My only suggestion for improvement would be that the customs invoices ( 4 copies) should be more condensed. My invoice was spread (wastefully) over two A4 pages, whereas it would have fitted easily onto one page.”

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Posted 11 years ago

“Easy to book, good communication, many contact points, customised pick-up instructions, named contacts, no stress, superb tracking. Never using Royal Mail Parcels again!”

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Posted 11 years ago

“Parcel was picked up about twelve in West Wales and delivered to Yorkshire before twelve the following day. EXCELLENT SERVICE.”

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Posted 11 years ago

“although i await confirmation of delivery - being the weekend - so far so good.”

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Posted 11 years ago

“I needed to send something quickly, the site is user friendly and next day pick up can be sorted up to 11pm. This was the first time I ever needed to book a courier and will only be using this company from now on in. Completely satisfied with service and already been recommending it.”

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Posted 11 years ago

“The best price, always. Plenty of drop-off points. Good service.”

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Posted 11 years ago

“I sold an item on eBay, which is no picnic in the first place these days. But then I discovered, despite it being thin and lightweight, the post office and Collect+ wouldn't take it due to its length and width being a few centimetres over their limit. I was all for giving the buyer her money back when a friend recommended Interparcel. I confess, I'd never heard of them before so I Googled them. Getting an online quote was very straighforward and, better still, a cheaper price than I'd found elsewhere. So I went ahead with the order. The next day UPS turned up in the morning, quickly scanned the label I'd printed from the website and had taped to my parcel, and off he went. Job done. A day later, my mobile beeped in the early afternoon - I'd selected the option for a 20p text alerting me when the parcel was delivered. The message even told me who had signed for it. Perfect!”

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Posted 11 years ago

“We've tried several of the parcel delivery intermediary brokers but Interparcel have proved the most reliable to date”

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Posted 11 years ago

“We have been using Interparcel for some time now & find it an easy site to use & it ticks all the boxes as far as we are concerned.”

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Posted 11 years ago

“I have been using Interparcel for over a year and find it is very easy to use and very efficient. And also it is saving money!”

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Posted 11 years ago

“very pleased with service would use again”

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Posted 11 years ago

“My parcel was collected promptly and delivered when I expected it to arrive. I got a text message to let me know it had been delivered which was very reassuring. And the prices are excellent.”

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Posted 11 years ago

“On time Delivery next day as agreed Could have left me a receipt but never mind!!”

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Posted 11 years ago

“Superb! From start to finish, you have taken the hassle out of both sending and receiving a parcel. I will, without hesitation use you again and recommend you without reservation. Many thanks for an excellent level of service.”

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Posted 11 years ago

“great web site tried parcelforce twice but failed and come to you”

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Posted 11 years ago

“I found Interparcel very easy to deal with. Each step was well explained and the requirements made plain.Paying was easy and the quote system was simple to use. Very satisfied and will use again.”

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Posted 11 years ago

“ease of options explained clearly, services were as described. would you many more times have been using since 2012”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews