Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with the ease of placing my request on the internet. The parcel was collected and delivered safetly and promptly. The charges were very reasonable. It saved me a journey to the post office. I will definately use interparcel again and recommend them to my family and friends”

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Posted 56 years ago

“I WOULD RECOMEND THIS DELIVERY COMPANY TO ALL MY FRIENDS AND RELATIVES, SIMPLE TO ARRANGE A DELIVERY AND ALWAYS DELIVER ON TIME. WICKED!!”

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Posted 56 years ago

“This really was a very good collection and delivery service with competative pricing”

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Posted 56 years ago

“I had a cycle rack to return, after speaking to the company I was returning it to they suggested i used a courier, two minutes later on the net, Interparcel was the most competitive, this was at 09:25, they obviously would not be able to pick up that morning but offered me any time from 12:30 on wards on the same day I selected a time frame and they stuck to it. 'WOW' fantastic service, very clear instructions via email with printable return slips to tape to your parcel, good straight forward value for money well done Interparcel keep up the great service I would recommend.”

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Posted 56 years ago

“Picked up and delivered 200 miles away well within the quoted time period. Parcel delivered unbroken.”

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Posted 56 years ago

“My parcel was delivered on time, in good condition with no hassles”

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Posted 56 years ago

“ordered 2 Times, never got a problem,great,will go for it again”

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Posted 56 years ago

“Used this for the first time all very good will definately use them again, so much cheaper than Royal Mail.”

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Posted 56 years ago

“I used the premier service with UPS as the carrier. Everything worked really well and the goods arrived quickly and safely.”

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Posted 56 years ago

“Service was easy to organise, straight forward to drop off parcel, assistant very helpful, parcel arrived within a reasonable period of time. Very impressed. Will use again.”

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Posted 56 years ago

“Good value for money and very quick!”

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Posted 56 years ago

“great service”

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Posted 56 years ago

“I needed to send a parcel for something I had sold on eBay but Royal Mail was so expensive I would have made a loss on the sale. The Interparcel service was not only much cheaper but the package was collected from my door without my having to lug it to the Post Office. All worked extremely well and I will use again.”

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Posted 56 years ago

“good value for money and superfast delivery and collection”

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Posted 56 years ago

“I found the Interparcel website recently when I sold a load of stuff on eBay and was shocked at how much Royal Mail's prices had gone up. I knew charging people over ?6 for postage would put them off bidding on my items so was keen to find a cheaper alternative. I found the site very easy to use. I had an issue with one of my parcels so used the live chat function. The operative on the other end was really helpful and sorted my enquiry straight away. I used the Collect Plus service to keep the costs down even more and it saved me having to wait in all day for a parcel to be collected. A very positive experice and I would definitely use the site again.”

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Posted 56 years ago

“I was most impressed so very helpful.Will use them again”

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Posted 56 years ago

“Interparcel offer a very good service normally and i don't have to contact the customer support number often. The only issues I tend to get are when using the budget courier services and have had parcels getting lost or mislaid for a while. Interparcel has a good claims service though for this. If you are going to use Interparcel i would recommend sticking with the UPS service which is very good.”

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Posted 56 years ago

“The site is easy to use and gives several good options to choose from. I will definitely use Interparcel again.”

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Posted 56 years ago

“With Royal mail prices seemingly going up every 5 minutes, the margins on my Ebay and Amazon sales were getting smaller and smaller. I needed to find an alternative shipping process and was not looking forward to signing up to dozens of different online services. Enter Interparcel to save the day! It was just what I needed - I could enter my details just once and receive instant quotes from several suppliers. I used Collect+ on the last two occasions and the transactions have gone without a hitch. Keep up the good work Interparcel!”

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Posted 56 years ago

“What a fantastic company. Not had one single problem and long may it continue. I have used lots of parcel companies in the past and you guys are in a different league.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews