Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, never been let down. I would rather pay a pound or two more and know the package will arrive in good time. common sense made sense.”

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Posted 56 years ago

“Service is fine to use.”

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Posted 56 years ago

“Reliable, honest, quick. Would use them again.”

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Posted 56 years ago

“First delivery for ELAMARSTO and I couldn't believe how easy to arrange and very reasonable rates!!”

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Posted 56 years ago

“I had not been aware of this service until I had a delivery from them. So I decided to check out there web site. I wasn't dis-appointed, they were 60% cheaper than Parcel Force. Looks like I'll be using them again.”

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Posted 56 years ago

“The service I received was just brilliant and at such a fantastic price. I even had to telephone them to alter the booking and make the collection anytime after 11am - they arrived one minute past - How amazing is that? I will definitely be using them again and you should too.”

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Posted 56 years ago

“Very reasonable, very easy, very quick. Would recommend it to anyone.”

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Posted 56 years ago

“I am very pleased your ecconomical and efficient parcel delivery service now offers better delivery times as we are often not here in the early mornings - really good addition.”

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Posted 56 years ago

“I always use inter parcel when sending ebay items. They've always been very reliable.”

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Posted 56 years ago

“I m using 8nterparcel to organise pick up in UK from France. Has worked very smoothly for the six times i used it.”

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Posted 56 years ago

“I am very happy with your service. Very easy to follow and very cheap and efficient. Thanks for the service. Mrs R Stevenson”

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Posted 56 years ago

“Great service but the only problem is when you put the latest collection time, they take no notice and just turn up when they want !! This has caused problems in the past.”

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Posted 56 years ago

“The parcel was collected on the day of the order and delivered as expected the next day Communication about the delivery was excellent and the package was recieved by the vendor in great shape Very easy to use service, low cost and reliable”

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Posted 56 years ago

“We use Interparcel daily and are very pleased with the service. We like the choice of timed collections but the accuracy largely depends upon the collector.”

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Posted 56 years ago

“Excellent service. We will use you as always. Regards wvmrex.com”

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Posted 56 years ago

“The service is is very efficient overall with choice of delivery and price. However one point is the drop downs on the Proforma invoice, max number of product in any one product category is 50, no good if you are sending more of the same item. This has been raised before but noting has changed.”

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Posted 56 years ago

“Tried this online booking service for a parcel to France. Parcel force were going to charge me over ?30 so thought I'd try this out. Very good rate - could increase the insurance for a very small fee and even add option to receive a text when the parcel is delivered for just 20p. Very impressed. Very convenient to just drop off at Brantano shoes in Glossop. Will use again.”

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Posted 56 years ago

“Hi - Choose this service as most economic shipper with least hassle to get e'bay sold parcel to purchaser. The only hold-up was waiting for purchaser to advise telephone number which I reckon a sensible precaution. Just one other shipper cheaper but would have cost more in petrol to get to a drop-off point.”

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Posted 56 years ago

“My package was picked up within 3 hours of placing request with TNT and received text the next day to say that it had been delivered to Swansea as scheduled. Excellent Service, Have used them several times and each time Interparcel have performed.”

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Posted 56 years ago

“Generally an excellent service. My only complaint is inputting postcodes on front page. if you don't leave a gap between first half and second half, the system can't read it on the 2nd page and you have to start whole thing again. Otherwise, v good service and website..!”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,936 reviews