Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a really good idea. It saves you having to shop around for the best deal and does all the hard work for you. The online booking system is easy to use and even supplies address labels. There is also a facility to arrange delivery notification to the parcel sender or recipient by text to their mobile phone. An excellent service.”

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Posted 11 years ago

“I had a really awkward shaped parcel to send from Sussex to London. It was a waterproof boot liner which protected the car from water damage when carrying wet diving equipment.. Post office could not help, a search on the internet found Interparcle who got me a really good price from TNT. Rolled the boot liner up, printed the package label and submitted the request at midday, lorry collected the package at 1pm with a next day delivery. 10 quid plus VAT Result. Very happy customer”

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Posted 11 years ago

“so far, never had any problems always delivered on time”

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Posted 11 years ago

“Hasn't been delivered yet but so far so good, it's 2 hours since collection.”

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Posted 11 years ago

“Interparcel are a very good company (and a very good idea!). For those of you reading this that have not yet used interparcel, they are a go-between for a number of different courier companies. Basically, they give you a choice of 3 or 4 different companies all on the same page, allowing you to chose your company, pickup time, delivery day, and whether or not you need to print labels. The delivery options are pretty much fully covered, with next day, 2-3 days or specialist timed services. Once booked and paid for, the courier for the particular company you selected, shows up and collects your parcel, progressing it through that companys system. Tracking of the parcel can either be performed through interparcel's website, or the company that collected it's website. They handle the requirements for my business very well indeed, i use them on average, at least weekly. With access to many different courier options, and flexibility for just about anything I have ever needed, I have stopped using my regular (explosive?) courier account in favour of Interparcel. Courier collections are always prompt, drivers are always nice and deliveries have always been on time and the price is very competitive. Other online courier companies aren't too "upfront" about their prices, one example is the "cartoon man" if you know what I mean.....book with them and the price you get at the beginning doesn't include anything. You'll need to add money for signatures, collection times, insurance (any), labels, and it all adds up. Interparcel's prices seem to be inclusive of pretty much everything except extended insurance - which isn't always needed so it should be an option. If I had one constructive critisism, it would be perhaps to have a couple of other companies on their books to give even greater choice. Overall, 5 stars, give them a go!”

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Posted 11 years ago

“I was really happy with the prices and the brilliant service offered.”

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Posted 11 years ago

“They are as good as you will get for the price you pay”

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Posted 11 years ago

“I have been using Interparcel for over 7 years when I have to post out orders overseas and highly recommend their services. It's so easy all I do is pack my product. Pick how I want to sent it. Pay. Then sit back and wait for the courier to collect it. My customer is always satisfied with the delivery time and I have never had an order go missing or arrive damaged. The website is user friendly, simple and easy to navigate. My business has been running for 9 years and I will continue to use Interparcel when I ship overseas.”

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Posted 11 years ago

“Very professional service & easy to use”

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Posted 11 years ago

“I like using your website very much. Its very easy to us and prices are good. Only small thing I would like is on your invoices where it has delivery addresses if it could include the country as well. Just makes it easier for me on some reports I do.”

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Posted 11 years ago

“VERY EASY TO USE AND BOOK”

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Posted 11 years ago

“Good easy to use courier service. Simple to set up a booking. Easy to get a quote”

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Posted 11 years ago

“Booked collection at 10:45, collected at 12:30.”

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Posted 11 years ago

“good choice of couriers”

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Posted 11 years ago

“I have used Interparcel many times and they never let me down, it's reasonably priced and I would rev omen them 100%”

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Posted 11 years ago

“Have used Interparcel for several years to book various couriers for international parcels and have always been very pleased with the service.”

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Posted 11 years ago

“Easy to deal with, easy to use online booking, best prices”

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Posted 11 years ago

“I've been using the services of interpaecel for a few years now and I remain very impressed with the choice of services offered, the competitive prices and the ease with which the bookings are made. I am more than happy to whole heartedly recommend Interparcel to anyone needing a top quality and reliable courier service.”

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Posted 11 years ago

“Takes all the worry out of sending parcels. They do all the hard work you just drop your parcels into a convenient store. What' s not to like?”

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Posted 11 years ago

“Easy system to use on line, cost effective and local drop off option is great”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews