Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find Interparcel a very reliable agent; I had a claim dealt with in a very professional and prompt manner which bolstered my , already, confidence in this company.”

Helpful Report

Posted 11 years ago

“First class service, never any problems. I have cancelled a booking with in minutes and refunded immediately. I any issues do arise with a delivery they call and keep you informed.”

Helpful Report

Posted 11 years ago

“I like the fact I can take parcel to local shop, so I can do it when it's convenient for me.”

Helpful Report

Posted 11 years ago

“Great service, great prices, very convenient.”

Helpful Report

Posted 11 years ago

“Excellent service, very easy to use.”

Helpful Report

Posted 11 years ago

“Love it - simple to use online booking which sets out all the options and costs. Love the options to either drop at a local shop or have it picked up and the tracking works well too. I'd recommend.”

Helpful Report

Posted 11 years ago

“the best courier l have used ,never had a breakage reported yet and never lost an item, so in all am quite satisfied with their service and will use them in future”

Helpful Report

Posted 11 years ago

“Do not ask me again as I do not like to take part in mind numbing surveys about how good or bad a company is.”

Helpful Report

Posted 11 years ago

“I rate companies by the way they deal with resolving problems. In the past, Interparcel has been very helpful and good at communication when there have been a couple of problems with the actual couriers. I would recommend this company.”

Helpful Report

Posted 11 years ago

“Excellent service...”

Helpful Report

Posted 11 years ago

“Since I have started using Interparcel I have noticed the difference in my cost for sending parcels. They always have a great price option and I hardly ever use the post office now.”

Helpful Report

Posted 11 years ago

“Placed order for pick up at approx 11.20am, picked up at 1.12pm, that's what I call prompt and efficient service.”

Helpful Report

Posted 11 years ago

“this company is easy to use with clear prices and service”

Helpful Report

Posted 11 years ago

“Easy, Efficient and as yet no need to make any claims!”

Helpful Report

Posted 11 years ago

“As a business we have been using Interparcel now for over 12 months for the shipping of boxed electronic components through out the UK and overseas without any issue. We have even used interparcel to Import Goods too, where we have forwarded the consignment notes to our suppliers to put on their boxes. Their prices are very attractive, and the service is simple and straightforward to use.”

Helpful Report

Posted 11 years ago

“I needed to get a parcel from North Wales to Warwickshire and the parcel was too big for me to carry to Post Office. I found INTERPARCEL on web site, and the procedure was as easy as A,B,C. completed easy to follow instructions,then had a choice of courier services.Price was reasonable, collection and delivery done with minimal delay.”

Helpful Report

Posted 11 years ago

“Interparcel are always consistent and provide a good quality and efficient service”

Helpful Report

Posted 11 years ago

“I had to send an important parcel but I couldn't book the collection from home as I had to out. Then I saw the service 'Drop off'' and the collection point is near my home, this suited me so well and saved my day. Thanks so much for providing such service. Thanks you Suma”

Helpful Report

Posted 11 years ago

“very easy to sort without complications”

Helpful Report

Posted 11 years ago

“I have been using Interparcel for 3 years now and never had a problem. Easy to deal with great prices and efficient service”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews