Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a regular Interparcel customer I have had no reason to complain about any aspect of the service since I started using this company over 4 years ago.”

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Posted 11 years ago

“Over the last five years I have used Interparel.com and they have never let me down. Great service and cheaper than the post office 9 out of 10 times.”

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Posted 11 years ago

“I always use Interparcel because they are so efficient”

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Posted 11 years ago

“I have been using this service for over two years for my business - I send and receive approximately 15 large boxes per week and I have found the service to be very efficient and in the main the drivers are very helpful and courteous.boxes. I have recommended the service to others in the past and wouldn't hesitate to continue to do so in the future.”

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Posted 11 years ago

“Very easy to do , followed instructions and bingo !! Wish I had used this company before . If the goods are delivery as suggested I will be very pleased .”

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Posted 11 years ago

“Excellent service....... Never been let down yet.......”

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Posted 11 years ago

“Great service done painlessly”

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Posted 11 years ago

“This a good way to beat the over priced Royal Mail service if you are not sending items to the Scottish highlands. However, it will be useful to have at least a tiered 'lost' insurance service provision for some of couriers such as MyHermes. using the local newsagents is very handy as they are open in the evenings. I have had to call Interparcel once and I have noted that the call charges are very high although you can use the online chat for free.”

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Posted 11 years ago

“In the main a reliable service. Only had one problem which was resolved quickly so would not hesitate recommending this company and still frequently use them as a preferred courier service”

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Posted 11 years ago

“i have used interparcel for over three years now and find them a very reliable service and help full when there is a problem thanks ian fields”

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Posted 11 years ago

“Items picked up as arranged, being delivered within the agreed timeframe, all at very competitive prices. Excellent.”

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Posted 11 years ago

“hi john to send your parcel I would recommend you book it with interparcel I have used them for a long time and found them first class I a always use ups hope this helps regards nigel”

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Posted 11 years ago

“Just perfect. The courier picked up my parcels and as promised were.delivered the.next day via City Link. Costs were cheaper than Royal Mail and for an.extra 20p I was sent a text confirming safe delivery. I would never go back to Royal.Mail.for my larger parcels. Well done snd keep up the good work.”

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Posted 11 years ago

“Their own service, provided by UPS and usually next day is the best value and most reliable shipping for larger parcels.”

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Posted 11 years ago

“I prefer to use Interparcel for eBay as it is far more convenient and more reliable than other services.”

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Posted 11 years ago

“Very easy quick order transaction.”

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Posted 11 years ago

“Have never had a problem with service from Interparcel. You get the quote, you book the Courier and the parcel gets collected, gets delivered. Job done!”

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Posted 11 years ago

“Great site and very easy to use. It gives you so many options and can help save you so much money. Particularly useful when making lots of online order returns.”

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Posted 11 years ago

“I have found interparcel to be a very reliable service for me over the years, long may it continue. I have recommended this company to other potential users of this type of service”

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Posted 11 years ago

“Used this site on many occasions to send parcels and also to have parcels collected for me. Get to choose what service you want from many well known couriers, they collect from you and deliver on time. Prices much better than royal mail for anything other than a letter / large letter in my opinion”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews