Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service. Use regular and never had a problem”

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Posted 11 years ago

“you can use and trust this service”

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Posted 11 years ago

“I've used this company for several years for many items for collection and delivery, and I have been pleased with their good choice, reliability, and price. The occasional hitch has been dealt with a prompt refund. The only gripe would be their customer service tel number is sometimes 1/2 an hour of waiting to get through to someone. This is only a rare occurance in my experience.”

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Posted 11 years ago

“Having used Interparcel for my National and International parcel deliveries I can say that I have found them to be easy to use and very reliable. They offer access to the full range of Courier companies and make the task of choosing the right courier for the job in hand.”

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Posted 11 years ago

“Thanks my friend interparcel you never let me down,”

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Posted 11 years ago

“Drop off easy, text to say parcel has arrived, good price. What more do yo need?”

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Posted 11 years ago

“no hassle straight forward and to the point!”

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Posted 11 years ago

“I have been using interparcel for 2 years now, I have never had any problems with damage or late delivery for my Ebay items. Varied price structure to fit the service required by customer. Easy booking system. Great value for money, especially if compared to Royal Mail or Parcelforce.”

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Posted 11 years ago

“I have been using Interparcel for quite a few years. Excellent service provided. Simple and straightforward to use. Any hassle has really only ever been down to a Courier company letting Interparcel down and that has only happened twice as I recall when UPS have at the last minute stated that they are unable to collect. On those occasions, refunds have been promptly processed and received ... not 30 days later like some companies! Overall I have absolutely no complaints ... so far.”

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Posted 11 years ago

“Never had any problems always use UPS a little more expensive but reliable. i.e . Deliver to U.S.A in 4 days !!!! can`t get better.”

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Posted 11 years ago

“Chat to a customer service advisor, telephone helpline all are very good”

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Posted 11 years ago

“Excellent service , They even accept your parcels on a Sunday .”

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Posted 11 years ago

“Have used 3-4 times year to post to son Sweden for over 6 years now, all straight forwards so far.”

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Posted 11 years ago

“Would recommend, as easy to use site and plenty of options regarding service levels.”

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Posted 11 years ago

“Interparcel is brilliant, especially now I have realised that the cheapest option is not necessarily the best. I almost exclusively use your UPS collection, the local guy is really good and friendly and delivery frequently astounds my customers by arriving within 24 hours. The price is great....I have no idea why Parcel Force/Royal Mail has decided it has so little interest in this business!”

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Posted 11 years ago

“Quick, easy and reasonably priced services time and time again.”

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Posted 11 years ago

“As a prolific seller, Inteparcel allows me to offer my customers delivery at a reasonable cost. Whether it's vintage ceramics or artwork, I know that they will deliver- and collect - when I need them to.”

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Posted 11 years ago

“Instruction very clear and easy to understand. The whole process was effortless. Well Done”

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Posted 11 years ago

“I have been using Interparcel for many years and they are very competitive and reliable, and on the rare occasion where there is a problem they deal with it quickly and without fuss.”

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Posted 11 years ago

“Reliable website, fast efficient service, highly competitive on price and plenty of sending options. Have been a client for over a year now and I wouldn't use anyone else.”

Helpful Report

Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews