Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.49

4.5 Rating 9,925 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,925 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

Write Your review

Tell us how Interparcel made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Interparcel 1 star review on 11th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot write a review because I have not received my parcel ordered on 7/6”

Helpful Report

Posted 3 years ago

“Great app gives you a few delivery choices”

Helpful Report

Posted 3 years ago

“Excellent service with prompt delivery. I have sent parcels to USA and Malayasia and they have been delivered safely within a few days. Easy to track too.”

Helpful Report

Posted 3 years ago

“Great service!All on time:)”

Helpful Report

Posted 3 years ago

“I have used them twice now and have had a fantastic service and quick delivery both times. The site and choosing the shipping company is easy to use. I’d definitely recommend them.”

Helpful Report

Posted 3 years ago

“Delivery on time, satisfied with service”

Helpful Report

Posted 3 years ago

“Found Interparcel very easy to book in parcels, also very helpful and courteous on the phone. It is such a shame when companies like Tuffnells and Hermes do not bother to turn up to collect parcels or even bother to contact you.”

Helpful Report

Posted 3 years ago

“A very good service. Things have always been delivered promptly and pick ups are 100% when they say they are going to be. I will continue to use them and the driver, who I have come to know, has always been helpful and keen to provide a service.”

Helpful Report

Posted 3 years ago

“I read the reviews for Interparcel and was a little dubious but for the incredible prices I took a chance. I am pleased to say the service has been excellent, I initially sent three parcels to Kiev and one to Guernsey, which were promptly picked up as stated and delivered without any problems. I have sent several more parcels to a family member in Kiev since and each time there has been no problems with pick up or delivery. My own experience with this company, has been a very good one.”

Helpful Report

Posted 3 years ago

“Interparcel is a great service! I have seen changes since TNT has gone and the delivery pickup's from Hermes is concerning. UPS is great and I will stick with using this courier for service. It would be great if I could pick anyone of the couriers but going forward until something is sorted ups is my best bet.”

Helpful Report

Posted 3 years ago

“delivery is good but in addition the service is responsive to problems associated with the delivery unlike some competitors”

Helpful Report

Posted 3 years ago

“Unfortunately, a package sent to Belgium over 2 months ago appeared to be held up in customs. I understand problems can occur, but the inability of Interparcel to deal with or even attempt to resolve the problem has been woeful. I have now joined the rank of online reviewers who wishes they could leave a no star review!”

Helpful Report

Posted 3 years ago

“Used many times now, for worldwide shipping requirements and always delivered on time, per the detailed tracking updates. Recipients very happy.”

Helpful Report

Posted 3 years ago

“2Kg parcel was picked up bang on time, and delivered to Australia in 4 days. This is the 3rd time i've used Interparcel and the service has been similarly efficient each time.”

Helpful Report

Posted 3 years ago

“Took far too long to deliver and package arrived damaged.”

Helpful Report

Posted 3 years ago

“Easy to use and good price comparison.”

Helpful Report

Posted 3 years ago

“Use interparcel all the time. Very reliable”

Helpful Report

Posted 3 years ago

“Very easy process and the collection was as arranged. My Parcel was delivered by the expected delivery time even in this Covid 19 situtation.”

Helpful Report

Posted 3 years ago

“I haven't used this for ages so don't know why I'm asked for a review. Must check banks.”

Helpful Report

Posted 3 years ago

“Easy no fuse delivery on time in tact thank you kindly”

Helpful Report

Posted 3 years ago

Interparcel is rated 4.5 based on 9,925 reviews