Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Quite relief to get something done without a mass of commitment.”

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Posted 11 years ago

“I use Interparcel all the time because it is easy, inexpensive and offers great service.”

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Posted 11 years ago

“I have been really impressed with Interparcel. They usually deliver before the expected delivery date and items are always delivered as they were sent....in one piece!! Reliable, fast service and by far the most competitive. Thank you!”

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Posted 11 years ago

“Easy to deal with from website, to collection, to delivery. Thank you.”

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Posted 11 years ago

“A friendly driver from UPPS came on the friday and my parcel was delivered to its destination by Monday ,was as easy as that, wil defnitely be using them again.”

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Posted 11 years ago

“The Website is very good and the booking system easy to use. The helpline has always solved any problems I have had.”

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Posted 11 years ago

“Picked up a large 25 kilo parcel at 4.30pm and delivered it at 11.30am the following day. Reliable and reasonable.”

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Posted 11 years ago

“Booked parcel pickup at 11.30. 55 minutes later van was here to take parcel. Could not ask for better service”

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Posted 11 years ago

“Website is easy to use. They collect promptly and we have had no issues (that we have been told about) with deliveries.”

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Posted 11 years ago

“I have nearly always got the best quote from Interparcel, they have a logical website that's user friendly, parcels have always arrived on time and in one piece, even when sent to Ukraine and Russia.”

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Posted 11 years ago

“I was stuck regarding a cheaper option than my usual choice as the recipient needed a reliable service but at a cheaper than I initially offered. It was all simple to use on the website and courier very polite.”

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Posted 11 years ago

“I FIND INTERPARCEL ECONOMICAL AND EFFICIENT , HELPLINE IS VERY USEFUL AND COURTEOUS ...HIGHLY RECOMMENDED , PARCELS ALWAYS DELIVERED IN GOOD TIME AND HAVE HAD NO ISSUES AT ALL”

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Posted 11 years ago

“brilliant service, booked at 13:30 and was here to collect at 14:00 :)”

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Posted 11 years ago

“Well automated service for booking, dispatch and delivery. All that is needed id provided.”

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Posted 11 years ago

“Did what it said it would, ordered last evening, picked up this afternoon, no hassle what so ever.”

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Posted 11 years ago

“Have been using Interparcel for years. Almost always the best price, they use well-known, reliable carriers so you can be sure of a satisfactory outcome. Easy to use website and clear instructions - what more could you ask for!”

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Posted 11 years ago

“Exceptional service, in less than an hour of placing my order my package was picked up.”

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Posted 11 years ago

“This was easy to organise pick up and prompt delivery. Great service will definitely use again.”

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Posted 11 years ago

“Totally great company whenever I need a courier. Always prompt and helpful”

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Posted 11 years ago

“I am very impressed with interparcel's choice of services and range of cost. Couriers arrive on time and parcels are easily tracked.”

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Posted 11 years ago

Interparcel is rated 4.5 based on 9,937 reviews