Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,936 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,936 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to use, good prices, reliable - recommended”

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Posted 10 years ago

“Excellent service with a heritage piece of a ship that went to Dunkirk. Quick, helpful delivery.”

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Posted 10 years ago

“Always had a very good service from beginning to end.”

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Posted 10 years ago

“Always been straight forward , been a great site fo me too use as a private person , had no problems”

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Posted 10 years ago

“Used twice recently - everything went as clockwork and both parcels arrived in good condition. Reasonable price wise as well. Would definitely use again.”

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Posted 10 years ago

“Updates all the way, very useful”

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Posted 10 years ago

“SUPER !! FANTASTIC !!!”

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Posted 10 years ago

“Get the shipping quotes you would only get, if you where one of the big guys.”

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Posted 10 years ago

Hi Tilman Baumann Thank you for review, we really appreciate the positive feedback and look forward to being able to send more parcels and packages for you in the future. Make sure you follow us on Twitter @interparcel and Facebook/interparcel for all of the latest updates, news and more! Thanks, from the team at Interparcel.com

Posted 10 years ago

“Easy to use and good customer sevice”

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Posted 10 years ago

“Louise Evison, the customer service adviser who helped me, was extremely helpful and efficient. Excellent service.”

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Posted 10 years ago

“Thanks to Charlie Stocker for addressing a small issue, quickly and effectively in a very professional manner.”

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Posted 10 years ago

“Great customer service from Louana Pyzer Thank you indeed”

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Posted 10 years ago

“I was very Impressed with the help I got from beccy with my problem with my lable From rita”

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Posted 10 years ago

“26/10/15. Prompt attention to an incorrectly duplicated order, rectified quickly by Louise Evison, Customer Services Advisor.”

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Posted 10 years ago

“I've used Interparcel many times and never had any problems at all. Brilliant service. Just now though, having booked a collection for Monday morning, I heard from the collection addressee that he'd forgotten a funeral he had to go to so could I change the collection to Tuesday? My heart sank when I realised that the phone lines were already closed for the weekend and to be honest I wondered if it were even possible to cancel and rearrange. I then tried the live chat line and, never having done that before, anywhere, I was doubtful. Within seconds I was connected to Becky Blyth who very quickly, efficiently and politely got it all sorted. I was absolutely amazed, such a great service. Please thank Becky very much indeed! Best wishes Mark Roe”

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Posted 10 years ago

“Beckie was very helpful”

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Posted 10 years ago

“I would recommend Interparcel to anyone seeking good affordable carriage charges either in the UK mainland or overseas. Interparcel are always competetive and the tracking service is ultra efficient. I would like to take this opportunity to Thank All the people I have dealt with at interparcel over the past 10 years. Especially....Sam Kennard,Ellie Paul, Sabrina Slade”

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Posted 10 years ago

“James was quick and helpful with fixing my error. Many thanks for the great service.”

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Posted 10 years ago

“Your customer service agent JamesGiffen was absolutely fabulous with a difficult situation I'd got myself in he couldn't do enough to help me ... He sorted everything that needed to be sorted with a fast efficient manner he's a credit to you Regards Gill Furmston”

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Posted 10 years ago

“Been using this company for 5 years or so, good pricing and have had reliable deliveries via UPS and FedEx. Have sent something like 1500 shipments, only one has gone astray. Drop off option for UPS excellent value, and is usually next day. Avoid Hermes, slow and tracking useless.”

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Posted 10 years ago

Interparcel is rated 4.5 based on 9,936 reviews