Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

Questions

Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

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“Did what I wanted at reasonable price.”

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Posted 56 years ago

“First time I've used this service, so far so good; will use them again.”

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Posted 56 years ago

“It is easy to book a collection. The collection people are friendly and helpful. Well recommended.”

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Posted 56 years ago

“I use Interparcel a lot. Perfect service every time.”

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Posted 56 years ago

“i have always used interparcel and find their system easy to use and very efficient even when something goes wrong which is very rare the company is most helpful and gets it sorted”

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Posted 56 years ago

“I booked the standard parcel service on Tuesday night; the parcel was picked up, from Portsmouth, Wednesday lunchtime and delivered in Leicester the following morning. Excellent service and superb value too!”

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Posted 56 years ago

“Had to send a parcel from UK to Bulgaria next day - all went smoothly - arrived in under 24 hours - very happy with service and great to have peace of mind on these things!”

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Posted 56 years ago

“Superb service”

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Posted 56 years ago

“If you want a simply and easy way to send something, then use interpacel...that's it in a nutshell.”

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Posted 56 years ago

“I like this company as the insurance is cheaper even if the same courier options aren't, for example parcel2go.com are often cheaper using the exact same quote and courier but Interparcel's insurance is a lot cheaper so it balances out... My only complaint is the emails you get with attatchments, they are too complicated and I am never sure what the courier really needs...they could take a leaf from P2G and have a simply 'print all your paperwork' button rather that several different attachments in a couple of emails...”

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Posted 56 years ago

“Easy to book online collections , excellent pricing and delivery options.Any problems quickly and efficiently dealt with.Excellent all round service”

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Posted 56 years ago

“very good service and cheaper than booking with the main courier companies direct, easy to arrange paper work and courteous drivers collecting parcels.”

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Posted 56 years ago

“Selecting a collection and delivery could not be easir”

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Posted 56 years ago

“WE HAVE USED THESE GUYS MANY TIMES AT REGULAR INTERVALS OVER THE PAST 2 YEARS. THEY ALWAYS PICK UP WHEN THEY SAY WILL AND IT IS VERY EASY TO TRACK ONLINE. OUR PACKAGES ARE SENT TO FRANCE AND WE CAN SEE THEY HAVE BEEN DELIVERED WHEN THE ONLINE TRACKER SAYS. REAL TIME TRACKER AND NEVER HAD ANY ISSUES, DAMAGE OR NEED TO CLAIM FOR LOST PARCELS. THE ADRESS BOOK FACILITY MAKES IT QUICKER TO BOOK THE SERVICE ONCE YOU HAVE SET UP THE ACCOUNT. I WOULD RECOMMEND THIS SERVICE TO ANYONE”

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Posted 56 years ago

“used interparcel to send by fed ex. a very fast ,efficient ,good value,simple to follow instructions, just a great service all round company to use.i really do recomend”

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Posted 56 years ago

“perfecta service”

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Posted 56 years ago

“excellent - no issues - immediate”

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Posted 56 years ago

“If you need to get items from A to B without the hassle, easily and quickly without breaking the bank send it by Interparcel.”

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Posted 56 years ago

“I had to send two fifferent parcels and this site helped me to choose the most convenient and best price for each, and produced the address and shipping labels which pleased the drivers. Excellent service.”

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Posted 56 years ago

“The service was smooth, efficient and exactly as the website explained. It was also very competitive price wise. By far the cheapest service I found. I was posting a huge box and it was less than a tenner!!!! Some companies were asking three or four times that price. I will always use these guys in the future.”

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Posted 56 years ago

Interparcel is rated 4.5 based on 9,937 reviews