Interparcel Reviews

Name: Interparcel
Address: Magellan Terrace, Gatwick Road, Crawley
Rating: 4.48

4.5 Rating 9,937 Reviews

89 %

of reviewers recommend Interparcel

Company Reviews

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Metrics

4.5

Based on 9,937 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0333 3000 700

Email:

customerservices@interparcel.com

Location:

Magellan Terrace, Gatwick Road
Crawley
RH10 9RD

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Interparcel 5 star review on 31st March 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it brill it's so easy to do you just pop in weigh and size of parcel a couple of clicks later and the parcel is booked for collection.”

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Posted 11 years ago

“We had to change the delivery address today on an order that had already been shipped. I called Interparcel and had to queue for less than one minute before I spoke to James Giffen on the help desk. He quickly assessed the problem and asked me to email the change of details to him personally. Issue sorted. Interparcel is always my first choice for booking agents, and today's experience reminds me why, helpful and quick to respond.”

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Posted 11 years ago

“Services exactly as described, great communications and the price is right. Sums it really. It takes a couple of seconds on the website to enter the weight and size of the parcel, the addresses and to select a collection time. Job done. The parcels are collected and then I get a delivery confirmation via text, sorted. On the very rare occasion when I had a problem, a quick call and the guys in the office are on the case and the problem is solved. MGBD Parts & Services are proud to be customers of Interparcel.com and we display the logo in our webstore to recommend the service to our customers.”

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Posted 11 years ago

“this is really good as i can just drop parcel in my local store instead of waiting in all day”

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Posted 11 years ago

“I recommend interparcel, because I promise fast delivery and Interparcel always achieve it. Any problems or queries are dealt with by phone, always friendly and polite - easy. Thanks Interparcel”

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Posted 11 years ago

“A good postal service, very useful.”

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Posted 11 years ago

“use interparcel.comas they find various companies to collect and deliver your parcels as quickly and safely as possible”

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Posted 11 years ago

“Been using Interparcel for years & it just makes life easy when it comes to shipping parcels...”

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Posted 11 years ago

“A good service provided with friendly staff at the collection pint. Easy to organise, print and drop off.”

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Posted 12 years ago

“Much cheaper than Royal Mail, print off the label, drop it off at the store then track it using the number given. Parcel arrived at its destination at the time stated”

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Posted 12 years ago

“I have used Interparcel before and have had no problems and always fast delivery. A company I would recommend.”

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Posted 12 years ago

“Have been using interparcel for at least 4 years several times a year, including a guitar to Italy, and have never been let down. Prices very competitive with a good clear choice of couriers and timescales. Happy to recommend to anyone.”

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Posted 12 years ago

“Easy to use web site that gives you plenty of choice of carrier, plus the provision for sending the odd heavy / large volume item. Log in and get a parcel away in five minutes knowing it will be collected on time and delivered on time !. The text service that notifies you of delivery is also very helpful.”

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Posted 12 years ago

“Parcels was delivered in time and wery good condition. Allways will be use this companyservice. Tianks”

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Posted 12 years ago

“I never thought it would be so easy to find & send a parcel by courier. In the past I have always used the Post Office ( one of which is just round the corner from me), but when they quoted me ?28 plus for this parcel. So I thought why not check the internet & "interparcel . com" is the first that came up & I asked for a quote, WOW, it was less than half of the Post Office's quote. This is definitely the way that I will send parcels in the future.”

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Posted 12 years ago

“From collection to delivery was less 24 hours - great !”

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Posted 12 years ago

“Can't ask for better, picked up Wednesday pm in Spain delivered Friday 10am :-)”

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Posted 12 years ago

“Cant believe that a 26 kilo large package got to Sicily in 5 days for ?42. This has got to be the best courier ever. Tracking is brilliant, up to date and really brilliant, almost exciting. I will use this company forever. NO CONTEST”

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Posted 12 years ago

“Very straight-forward as a first time user - and my package was delivered on timr”

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Posted 12 years ago

“From beginning to end the whole process was seemless parcel picked up at 10am delivered next day perfect”

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Posted 12 years ago

Interparcel is rated 4.5 based on 9,937 reviews