“Order wasn’t never received. I attempted multiple times to ask for the shipment to be sent to another address and the post office wouldn’t help nor your customer service rep. You all should do a better job at accommodating customers with situations like this. This was my third time ordering from the company and this will be my last if I have to dispute with my bank.”
Hello Marisa,
We saw your message and we wanted to reach out.
We're sorry that your order is not received yet. As mentioned in our recent communication, the package was marked as delivered by USPS on June 20th.
We suggest checking back with them for further information about the delivery and/or re-routing the package.
Our apologies that the address on your order could no longer be updated when you contacted us. It usually only takes only a few minutes for our system to grab and process an order.
As stated on our site, if tracking is marked as delivered, please contact your local post office again and if possible to file a missing package complaint if you think someone took it from the mailbox of your previous residence.
If you would like to reach out to our customer service team, we'd be happy to provide a discount on a replacement order.
Thanks!
Kindly,
Pam
Invigorated Water
“Had trouble with lid flap and the service department was excellent on quick contact. They were also wick to come up with a replacement solution. Everything is fine now and I love the product now that the defective part was corrected with a quick replacement.”
“Loving my glass water pitcher and customer service was great! My first pitcher arrived broken and they shipped a new one out right away. I definitely recommend it!”
“This Pitcher looks great and the water quality is great. I give the filter 5 stars. But the pitcher design is flawed, counter on the top is hard to reset and operate. And the rubber on the bottom came off the 1st day I used the Pitcher. These things were minor, I ended up just keeping the rubber off the bottom because I couldn't get it back on and I did finally get the counter to work but for the quality of the Water it's worth the trouble. And I Love that you can see the reservoir as the water goes through the filter the clear design is great.”
“My experience thus far has been nothing short of top notch, and that’s without talking about how the water tastes (which is also great). I got my order super quickly, it’s as gorgeous as it looks online and couldn’t be easier to use. Sometimes I wish I needed more pitchers, but I don’t ;)”
Hello Paige,
We saw your message and we wanted to reach out.
We're sorry if there was any confusion with the pH RESTORE Pitcher model you have ordered. We hope that you have received the return shipping label we sent and please send us back a message if we can be of any further help.
Kindly,
Pam
Invigorated Water
“I have well water and my water has always been so harsh! I’ll admit that I was skeptical when I first saw this little shower head. Through the years, I’ve had shower heads that were twice this size. None of those shower heads did a good job. I was not expecting the results I got from this little filter!!!!! It’s INCREDIBLE!! The water is absolutely refreshing! You can smell the vitamin C working! My hair and skin have NEVER felt this SOFT!!! This little filter has been a miracle for us and completely rejuvenated my hair and skin!!! My water is better than it has EVER been!! I am planning to order more products soon!! Thank you Invigorated Water!!!!!!”
“I like the changes to the counter top jug. I also like that you all now include and additional nozzle to despense water should the other one break down etc. I love the taste, energy and the way I feel when I drink from my filter.
I also enjoy the way my body feels and how clear and vibrant my skin becomes after drinking invigorated water.”
“The stainless water bottle I purchased is perfect and stays cold while in my 99 degree car. There was an issue with the original bottle and Invigorated Living addressed my issue right away.”
“Nice quality glass drinking pitcher! With both filters on the natural texture and taste are great! Tastes like pure water before any sort of tainting, maybe as good as back before Columbus discovered America!”
“Love the large filter for getting my water. Love not using plastic bottles. So much easier to fill my water containers. Getting use to the bit of a taste difference. All is good, excited to be on this new adventure.”
“Water is great and details of cleaning product before use is great. The water does taste like the plastic on first use but I think it will be ok. Small leak when putting PH002 on. The water nozzle has to be a certain angle for the PH002 to fit.”
