ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

Questions

Metrics

1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Write Your review

Tell us how ipostparcels made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Parcel left in an open porch in the rain which wouldn't have been so bad but I was in & the courier didn't even knock. Personally I would never use these people as looking at other reviews this is something they do all the time”

Helpful Report

Posted 11 years ago

“I posted a parcel to USA on 16.12.13 but they did not deliver the item until today 14.01.14. No phone number to contact, no response to my emails. This cost me more then £60 and my customer is really upset because I have no answer to give him rather then refund. I believe they can only manage domestic deliveries, they do not know what to do with the international posts. I will never use their service again and I do not recommend anyone to use this service either”

Helpful Report

Posted 11 years ago

“Website showed parcel had been delivered but we hadn't received it, despite being in all day. Contacted UK Mail via email to find where it had been delivered.....No response. Luckily, a neighboring company to whom it had been delivered discovered the driver's mistake and brought it to us the next day. If you're happy to have your parcels delivered to the wrong place use them.”

Helpful Report

Posted 11 years ago

“Driver rings bell multiple times in 10 secs - waits 5 secs - bangs on door numerous times for 5 secs. By the time I've got from one end of the house to the other he's already left the front door. I get to the front door and call him back, ask him to be a bit more patient in future as I am mobility impaired and I get an earful over how he doesn;t have time to wait around for people and he then goes on a rant about how hard his life is and work is miserable. I do suggest he takes this up with his employer or finds a job that he will enjoy. He storms off ranting and muttering after thrusting the package into my hands - putting me off balance. I'd never recommend this delivery service because of that one driver - the company should really vet their drivers for customer service skills.”

Helpful Report

Posted 11 years ago

“They have said they have delivered my parcel when clearly they have NOT. The web site says it was signed by a person whose name I have no knowledge of and it is not the name of any of my neighbours. So somebody is not telling the truth here. They say delivered and I say no way.”

Helpful Report

Posted 11 years ago

“The package was left behind the gate of a house two miles from delivery address. The "you were not at home" ticket was pegged to the washing line. The home owner delivered the package to us yesterday evening, informing us that he had in fact been home all day overseeing builders. This review is reflected in the lowest rating score I can give. Many thanks for the opportunity to tell you how disappointed I am with your service. Regards, L. Cornwell”

Helpful Report

Posted 11 years ago

“If you want terrible customer service and to never receive your parcel then book with Ipost! They left a huge box containing a £300 pram on my completely open and next to a busy road doorstep (supposedly) which was taken and have not returned any calls or emails. Disgusting. I am now seeking legal advice.”

Helpful Report

Posted 11 years ago

“Despite being at home and answering the door for other deliveries the parcel was beside the front door when my husband returned from work at 7 pm. I have no idea how long it had been there. So thumbs down from me, not even left in a place that wasn't obvious. This was also glass but the instructions to treat it with care as it was fragile were INSIDE the box”

Helpful Report

Posted 11 years ago

“2 I have used these in the last week all I can say is what a JOKE!!!!! I paid £2.00 extra for 1 parcel to be collected before 1 it got collected at 3.15 But hey least it got collected 2nd parcel is still to be collected that was due 2 days ago they went to a house with a wooden door and posted a card because apparently I wasn't in even tho I waited in all day!! And better still I don't have a wooden door I have UPVC LOL so NO I won't be using Ipost parcel AGAIN !!!!”

Helpful Report

Posted 11 years ago

ipostparcels is rated 1.6 based on 2,499 reviews