ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time but the products were damaged.”

Helpful Report

Posted 11 years ago

“Absolutely awful website, no customer service whatsoever.”

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Posted 11 years ago

“Absolutely shocking!!!! My parcel was thrown over my back gate even though it had fragile written all over the box and it was left out in the rain all day so when I finally finished work and got home it was soaked and the box was all damaged!”

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Posted 11 years ago

“The package was left unsecured on the door step, and became drenched in the rain.”

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Posted 11 years ago

“Knocked on the door left it on the doorstep and had disappeared by the time i had got to the door, good job somebody was in because anybody could have walked off with it. Not very good at all, will avoid anybody clearly using your service.”

Helpful Report

Posted 11 years ago

“parcel not collected on the day booked.........no reply to email enquiry as to why this occurred. Item collected following day in the morning but not in the afternoon as requested and paid extra for this service. delivery 1 day late but I paid for next day. Overall very poor and this is the 2nd. occasion this has occurred in a couple of months. I would have to seriously consider my options prior to using IPOSTPARCELS in the future. thank you”

Helpful Report

Posted 11 years ago

“What happened to fast next day service?one day later still waiting.”

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Posted 11 years ago

“We were not in on the day of delivery, and on getting home at 23.30 we found a card stating that the delivery was in the blue bin. I checked the blue bin and my neighbours blue bin as there was nothing in them except recycling. We contacted the depot and customers services and we're advised that the driver would have to return to our address to check. We waited in till 15.30 hrs after which we had to go out. since then we have not heard anything and have contacted the company the order was placed with.”

Helpful Report

Posted 11 years ago

“Should have been picked up on a Monday, was told it had been picked up late that night, on Tus morning so it would be a day late, rang the place my parcel was being picked up from, and it was still there, don't like been lied to,,,, had to make some calls, got it a day late, had paid for next day delivery, as that's when I wanted it, not the day after, the tracker said it had been picked up as well, when it had not.”

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Posted 11 years ago

“Parcel left on doorstep, contents smashed to bits.”

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Posted 11 years ago

“Get what you pay for it's certainly not ups”

Helpful Report

Posted 11 years ago

“Parcel was dumped on front door. No attempt to knock or hide the parcel whatsoever. Only noticed it was there when i left the house at about 2oclock so who knows how long it was sitting there. Couldnt been taken by anybody walking past as it was in plain sight. Very unhappy.”

Helpful Report

Posted 11 years ago

“When I came home from work the box had been left outside the front door. I do not think this is satisfactory becuase of the risk of it being stolen or drenched with rain, considering the weather we tend to get these days.”

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Posted 11 years ago

“Although the address been pretty clear, the package was delivered to another office in the building. The delivery status was only saying: "Signed by Consignee" ... I called iPost, but couldn't get much more information. I had to chase the package in the other offices, what is unacceptable!”

Helpful Report

Posted 11 years ago

“NO CUSTOMER SERVICE EXISTANT !! find a better one !! Failed to collect the first time, I emailed to them the same day. Three days on and still no reply of at least the apology. Replied after 3 DAYS via email saying will collect on the following day. In total the parcel delayed by 5 days and no refund given.”

Helpful Report

Posted 11 years ago

“Your standards have dramatically dropped. My last 3 parcels have been mysteriously delayed and getting information out of you is akin to getting blood out of a stone.”

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Posted 11 years ago

“What on earth is this shambles of a company!! I should of read the reviews before using them. I am in disbelief that this company can even exist in today's society. The cheap prices are great, but you soon learn why, it is like paying a £3 for a haircut, great price but the barber makes you look like Wayne Rooney before his hair transplant. You pay for appalling customer service, any company that does not have a telephone contact number should ring alarm bells. They know how many complaints they get so think why bother listening to them all. When we could ignore their emails. I waited in for the whole days 8:00-18:00 after re arranging delivery and still have the parcel. Why I ever used this company is beyond me and just want to save other people the stress of posting with I take your money and don't post any parcels. Thanks Parcel Pete for your sheer incompetence and hope the Managing Director looks at this review as I will NEVER use you again and will continue to write and share terrible reviews as I feel for anyone who uses your terrible business. For readers of this review look at the others and think twice for your sake.”

Helpful Report

Posted 11 years ago

“delay too long time around almost one week and few days more! Wrong product box that belong to someone and my other product box missed. fortunately replacement was success. that's all. next time i will leave a note on the door when you deliver again. because i am deaf, not hear doorbell and am live in flat building. thank you.”

Helpful Report

Posted 11 years ago

“I am very disappointed with the service. I was expecting my wedding dress to be delivered yesterday and was out until 12pm. When I arrived home I was happy to realise I hadn't missed the delivery and when to track my dress on the website. The website state that my dress had been delivered and signed for at 8am, which immediately sent me into a panic, thinking my wedding dress had been delivered to and signed for by somebody else. I checked with neighbours, contacted the seller to check the address and searched the front garden when my parcel finally arrived. When I questioned the driver as to why my parcel was showing as delivered and signed for, he proceeded to tell me that they're all signed out before they leave the depot in the morning. So really there is no point in being able to track a parcel!! I will not be using this service in the future and would discourage other people from using it to send any items I buy too!”

Helpful Report

Posted 11 years ago

“contents of parcel was broken, the top of the parcel had obviously had heavy items put on top or someone had sat on it”

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Posted 11 years ago

ipostparcels is rated 1.6 based on 2,499 reviews