ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My parcel was left on the doorstep in full view of anyone who might like to have taken it away, LUCKILY it wasn't and my son got his birthday present that he had spent a precious to him £33.99 on.”

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Posted 10 years ago

“Although the driver carries the address stickers, I would like to be able to print them from the site.”

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Posted 10 years ago

“ipostparcels I received my parcel today 27/08/2014. A stereo which was heavily wrapped in bubble wrap and fragile tape clearly showing... and unfortunately its really been in the wars under your care! Im soooo disappointed, the speaker has been knocked in, control knobs snapped off, and looks like its had vey heavy weight has been plonked onto of it as the main body has cracked! I would expect this if sending through the royal mail as normal post! But from a courier company like yourselves I really expected it to have been handled better! Please get in touch asap. Many thanks ipostparcels booking confirmation, order number: 607725”

Helpful Report

Posted 10 years ago

“I have left very poor feedback as the item has been damaged in transits as the box had been squashed and bent meaning the item inside was also bent. NOT HAPPY”

Helpful Report

Posted 10 years ago

“worst service ever charged twice never collected parcel after 3 days refunded on one but not other never replied to any emails on there forms or twitter online account said picked up and delivered and signed for which is impossible cause I still have it”

Helpful Report

Posted 10 years ago

“Parcel arrived ripped open at the top and when opened both items were smashed up and not working!”

Helpful Report

Posted 10 years ago

“Large valuable item delivered whilst we were out and left on door step in full view. Item was not in box so quite obvious what it was. I certainly would never use this service if that's how you look after the items you deliver.”

Helpful Report

Posted 10 years ago

“didnt turn up for two weeks. was then advised by sender that there was no one in. in fact there were two people in. No card left. sender refunded the cost of the purchase. It was then redelivered some days later. Or rather, it was put in our greenhouse some days later. Again there were two people in the house. No card through the door, so it was found some days after that. The box is still in my front porch waiting for something to happen.”

Helpful Report

Posted 10 years ago

“The first I knew that someone was calling was when our dog barked. I opened the door to see a parcel in the porch, ( I heard the driver shout 'shut up') at our bearded collie. I called out to the driver 'thank you' for the parcel, and he replied 'ok' When I took the parcel in I noticed it said 'signature manditory'... the driver did not knock at our door, and as I said just left it in the porch. So no signature was taken. Hence a 'very poor' classification. W J Clarke”

Helpful Report

Posted 10 years ago

“My parcel was damaged and it was 5 days late”

Helpful Report

Posted 10 years ago

“The service was rather poor. I paid extra for a timed collection of my parcel on a Friday between 8am and 1pm for deliver the next day which was a Saturday, which did not happen. The driver finally arrived to collect the parcel onsite after 5pm to discover that the offices were closed for the weekend. I contacted the help line to ask why the collection had failed and could not get an explanation. I was assured the parcel would be collected on Monday and delivery would take place on the Tuesday. The collection of the parcel took place on the Monday but the parcel did not arrive at it's delivery address on the Tuesday. As I had requested a Saturday delivery it was going to be delivered then. Well the Saturday came and no delivery. As the helpline was closed on the Monday due to a bank holiday I called again on Tuesday morning asking where was my parcel and why had it not been delivered. I could see from the online tracking that it had arrived at the depo in my area on the Tuesday after Monday collection and there it continued to sit with no delivery date. When I again phoned the helpline again I was advised my parcel was in the Glasgow sorting office but no one could tell me why it had not been delivered or even a delivery attempt. I decided to drive to the depo and collect the parcel myself so sadly your email correspondence telling me my parcel has been delivered is a little inaccurate as I had to go and collect it. I again asked what the problem had been and no one could give any sort of sensible answer. So all in all very disappointing and rather expensive to wait almost 11 days to receive a delivery. I will try very hard not to use your services again as I feel they are rather unreliable.”

Helpful Report

Posted 10 years ago

“not next day. very unhelpful customer service not impressed at all.might be cheap but not worth it.”

Helpful Report

Posted 10 years ago

“Waited in all day for the delivery, even left the front door OPEN with a clear note on it to say please enter and leave in the porch! Got to 5pm no delivery! Went online to see if there had been a delay Parcels showing as DELIVERED! No note left! Decided to check at the shop opposite and found them sitting in there, the driver had told them he had no idea where these were going so left them there! No attempt was made to deliver them to my address Which is what I paid for! Come on Guys sort yourselves out! If the shop was not open I dread to think where they would have ended up! One Unhappy customer or soon to be ex customer!”

Helpful Report

Posted 10 years ago

“Awful”

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Posted 10 years ago

“I did not get any delivery from you”

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Posted 10 years ago

“The parcel was left inside our main dustbin all day which was full of food rubbish/dirty nappies etc. So at the end of the day when I took it out I couldn't bring the box inside. It was filthy and wouldnt bring it inside where my children were. So had to cut it open outside. Then wash everything”

Helpful Report

Posted 10 years ago

“Parcel was thrown in my garden with no card through my door. Anyone could have stolen it as it was at front of the drive even though my gates was open. Ive noticfied the ebay seller to let them know of the poor quality”

Helpful Report

Posted 10 years ago

“These fools lost the invoices attached to the parcel. Now there mailing mea day later saying i have to fill in a form (but not by hand) then sign it..so i have to print it... & return it to them.. so i have to scan it.. They had all this info when i made the booking so it online. I cant even call them to complain as theres no phone number, not even in the mail they sent me. I wont be using them again”

Helpful Report

Posted 10 years ago

“We had a box delivered containing two model buildings for a garden railway, and both were broken. One of them was particularly badly damaged, despite having a fair amount of padding around it. The box was clearly marked 'fragile' too, so we were very disappointed for our son, whose birthday present it was. Very poor, I'm afraid.”

Helpful Report

Posted 10 years ago

“IPost driver failed to make the delivery the previous day,apparently he could not find my house,despite there being a sign on the the roadside wall stating 203 Hurcott lane on it a further number sign 203 by the garden gate,and also 203 on the side gate all of which he passed,he obviously did not get out of his van to look round,also there are only 9 houses in Hurcott Lane so it does not take much looking.In his defence he did phone, unfortunatly although I was in, I missed the call by seconds,I phoned the number given and arranged for a second attempt the following day. I decided to work in my front garden to look out for the van, it came down the lane straight past my house, I gave chase and caught up with him trying to deliver it to another house in the lane.When I asked why he failed the day before and again this day,his reply he did'nt think there were enough houses in the village for it to be 203. If you use a sat nav on my post code it takes you right to the corner where my house is situated,Very Very poor attempt by Ipost ,I do not know how Ipost gets business.Tell the drivers to get out and look and ask. PB Mardon”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews