ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

Company Reviews

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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ipostparcels 1 star review on 12th January 2018

Mike

ipostparcels 1 star review on 8th January 2018

Anonymous

ipostparcels 1 star review on 22nd December 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expected a parcel but none has been received nor any notification of failed delivery. Where is it???”

Helpful Report

Posted 10 years ago

“Got an email saying a parcel would be delivered between X and Y - a one hour time slot. Total no show. No delivery the next day either. No information about the parcel either so could not even track back to the sender. All in all, "not a happy bunny"”

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Posted 10 years ago

“two of parcels are currently missing and your customer service is really bad”

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Posted 10 years ago

“Stolen my parcel, and lying stating its been held up, but wont give me a reason why its being held up, DON'T use the supply parcel label, as it will not happen! and customer service is shocking slow! 4 hours for a reply!”

Helpful Report

Posted 10 years ago

“One of your drivers never delivered my parcel! I find it disgusting that your asking for feed back when you don't even have the common curtesy to explain why my parcel still has not been delivered. No note was left and I am still without my parcel. I think at the very least a call to explain what has happened might have followed but no you send a feed back link? I am giving you 24 hours to deliver my parcel otherwise I am reporting it as theft to the police as quite clearly you have stated it was delivered by your driver!”

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Posted 10 years ago

“Am affaid it's a thumbs down. Parcel that was meant to have been with me on the 23th July took a week! Only due to me emailing every day. To later find out that you had been making contact at the wrong collection address. In the end the sender kindly went out if his way and took the parcel to the nearest depot. Parcel arrived yesterday wasn't left on my porch as requested !! But left on my pathway. Part refund has been mentioned but not seen as yet.”

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Posted 10 years ago

“I ordered a fragile item and although it had been packaged exceptionally well by the retailer it arrived broken and unusable. I am not very happy.”

Helpful Report

Posted 10 years ago

“Avoid. Booked pre-12 delivery and was delivered at 3:30 with the reason being 'van left late'. Not offered any compensation or a refund. Customer service not a priority for this company. We send hundreds of parcels a week. This is the 1 and only time we will ever use this cowboy outfit.”

Helpful Report

Posted 10 years ago

“Sorry to say but the parcel in spite of been conspicuously marked fragile had a fairly big dent at one end . I feared the worst and sure enough the item inside ( an antique porcelain dog ) was in pieces. Something quite substantial had been dropped on top of the parcel judging from the damage . I do a lot of business by post and have never seen a parcel arrive in this condition before . Doubt I would be using you .”

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Posted 10 years ago

“Thank you for the opportunity of reviewing your service. Frankly it was appalling. A customer waited in all day for a collection that should have been before 1p.m. we were finally able to ascertain that the driver had broken down - but why not inform the customer or the client waiting? In the event, the parcel, which should have been delivered on Friday to us, arrived on Monday. No recourse from yourselves, no apology, no offer of refund. Will we as a company be using you again - most certainly not.”

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Posted 10 years ago

“My parcel arrived crushed and the contents smashed despite being wrapped excessively in fragile tape! The service was awful”

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Posted 10 years ago

“My parcel was delivered when I was not at home, the box was clearly marked with fragile stickers, however, my clearly marked fragile parcel was thrown over my 6 foot side gate which landed in dog mess, I realise that the driver could not have know about the dog mess, but throwing it over the gate when marked fragile !!!! also surely a signature was required ???? ....not a good experience at all”

Helpful Report

Posted 10 years ago

“Delivered the parcel through an open downstairs bedroom window. I'm not sure when windows became the new point of delivery. Box was dented but fortunately package was well wrapped by sender. No card through the door either. Very poor service”

Helpful Report

Posted 10 years ago

“plastic caps where damaged in parcel and i was told the parcel will be delivered on thursday or friday but was delivered tuesday insted and left against the front door we where not at home not happy?”

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Posted 10 years ago

“Driver didn't knock the door just left parcel on the door step and went !”

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Posted 10 years ago

“Loved the 1hour slot I was given, driver was on time and very pleasant. Overall I was really pleased with your service.”

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Posted 10 years ago

“AVOID AT ALL COSTS IF YOU WANT A PARCEL TO ARRIVE AT YOUR REQUESTED DESTINATION.”

Helpful Report

Posted 10 years ago

“Since I have not received a parcel through your service as yet, your request for a review is somewhat premature!”

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Posted 10 years ago

“My parcel was left in my greenhouse. I don't have a greenhouse and live in a first floor flat. No idea where they dumped my parcel and their CS is useless. Avoid”

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Posted 10 years ago

“Tracked parcel on 24hr delivery. Driver didn't even come to the house. Someone was in all day waiting for the parcel. He left it in an insecure location (unlocked porch around someone else's house) didn't leave any note though our letterbox and marked the tracked parcel online as delivered at my address and left in plastic box!!”

Helpful Report

Posted 10 years ago

ipostparcels is rated 1.6 based on 2,499 reviews