ipostparcels Reviews

Name: ipostparcels
Rating: 1.55

1.6 Rating 2,499 Reviews

0 %

of reviewers recommend ipostparcels

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1.6

Based on 2,499 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The delivery time wasn't convenient, so I changed the delivery day online a d it was supposed to come the next day, but it was still delivered on the original day when I was out. It was a very large box containing a fragile fish tank and it was left by the wheelie bins as nobody was in. When we opened it, the fish tank was smahed”

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Posted 9 years ago

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Posted 9 years ago

“I didn't receive any parcel.”

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Posted 9 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 9 years ago

“Card said left in a garage I don't have a garage I have a shared carport so all open and surprise surprise no parcel”

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Posted 9 years ago

I would like to apologise on behalf of ipostparcels for the below standard level of service on this occasion.

Posted 9 years ago

“tracking says delivered to safe place but it's that safe that even I can't find it”

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Posted 9 years ago

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Posted 9 years ago

“No delivery was received yesterday!!”

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Posted 9 years ago

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Posted 9 years ago

“Not sure whether your service was down to you or the supplier got my part late it should have been delivered for Monday morning so service was rubbish far as I'm concerned”

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Posted 9 years ago

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Posted 9 years ago

“Driver delivered to the wrong address!!! delivered to 9 Aspen Close instead of 9 Alpine Road!!! To deliver to this address he would have driven down a clearly named road off of Alpine Road!! Phoned 3 times to see where the parcel was with no return phone call, the person that lives at 9 Aspen close actually brought the parcel to my address, wasn't ipost who found it. The parcel contained over £900 of car parts with a mechanic booked for the following day to fit I feel that this is an extreamly poor service and will not recommend or use again. Delivery drivers need to be able to read addresses from parcel, follow direction on sat navs and more importantly read road signs!!!!”

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Posted 9 years ago

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Posted 9 years ago

“knock, left round side of door in wet! if i had not got to door before driver gone no telling what damage done as i wouldn't of looked there! wouldn't advise others to use you”

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Posted 9 years ago

Thank you for taking the time to complete the review with regards to your experience. We are keen to recognise which areas we need to develop.

Posted 9 years ago

“Thrown over the gate, contents squashed”

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Posted 9 years ago

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Posted 9 years ago

“The parcel had yet to be delivered. Delivery note says it was attempted at 05h51 in the morning - what postal service does so at such an anti-social hour? Also, the system says it is being re-attempted, but there was no note put through the door. Overall, a poor performance so far. Could do much better with your communications and processes.”

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Posted 9 years ago

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Posted 9 years ago

“Started off fine, with notification of a timed slot for delivery. On this basis, I made arrangements for the afternoon. An hour after the time slot ended I got a further message saying there would be a delay! I then had to go out. On my return the package had been left in full view of the street and had indeed attracted the attention of a couple of youths, who thankfully moved on when I approached. On retrieving the package (clearly marked Fragile), I discovered the packing to be damaged and some cosmetic damage had resulted to the item. Appalling service I'm afraid.”

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Posted 9 years ago

“The package was delivered to the wrong house (luckily they called me to let me know it was on their doorstep when they had got home!) - the parcel was crushed and the interior packaging hanging out. One of the items was smashed. Pretty dreadful!”

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Posted 9 years ago

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Posted 9 years ago

“Item was wrapped in bubble wrap three times then with card board then bubble wrapped again then shrink wrapped yet still arrived broken and damaged, disgraceful service”

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Posted 9 years ago

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Posted 9 years ago

“Took 3 weeks for my parcel to arrive, only to find it was damaged and parts missing. Would I use them again, absolutely not! BIG THUMBS DOWN????”

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Posted 9 years ago

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Posted 9 years ago

“I'm still waiting for my delivery and I didn't receive any delivery yesterday”

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Posted 9 years ago

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Posted 9 years ago

“I had my parcel 'delivered' whilst I was out and had a note left on the website tracker (nothing through my door) stating 'left on porch' despite my flat not having a porch. The item is missing, I'm assuming it has been taken by someone from wherever it was left. I called your company upfield more information and was told I would get a call back, no such call was received. I called back again and was told that no new information had been received and that I would receive a reply the next day. I am still yet to receive another phone call to know what has happened to my parcel. Terrible service. It should not have just been left on my doorstep in the first place, not from a 'courier' service.”

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Posted 9 years ago

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Posted 9 years ago

“I ordered an item from EBay which was delivered by yourselves. I was not in when it was delivered. It was just left right by my front door in full view of any one passing by. It was quite a big box too, so not like it couldn't be seen. The card put through my letterbox stated it had been left in ' a safe place' and the 'porch' box had been ticked, I don't have a porch!!! So it was left in an unsafe place, by my front door, for anyone to take gas they wanted to! Not great service if you ask me. I informed the seller who sent it via your service too. So they may rethink about using your rubbish service!”

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Posted 9 years ago

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Posted 9 years ago

“1. they only send single email with poor details, no follow up emails. 2. online portal: finding online details about this shipment is too hard & shallow available information. 3. support: ipost parcels reply to an email after two days !! 4. no phone number to contact !! 5. they deliver the day and time they want .. u'll have to expect nothing. I would rate them less than one start if that's possible !”

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Posted 9 years ago

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Posted 9 years ago

“My parcel did not arrive. When tracked it said delivered and signed for by me quoting my name which was rubbish. Someone presumably a neighbour put it through my door the following day. I tried to phone but no option is given to sort this. Unless you have a calling card reference you cannot get through. Maddening!”

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Posted 9 years ago

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Posted 9 years ago

“I dropped off a parcel at your Thatcham Depot on Wednesday morning 16th December 2015 for next day delivery. It finally arrived Tuesday 22/12/2015 despite submitting 3 online queries to find out what was happening but didn't receive a response to any. I'm trusting a full credit will be made to my account as you failed to delivery as quoted.”

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Posted 9 years ago

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Posted 9 years ago

ipostparcels is rated 1.6 based on 2,499 reviews