Isle Blue Reviews

Name: Isle Blue
Address: 1209 Churchill Downs Drive, 1209 Churchill Downs Drive, Waxhaw
Rating: 4.75

4.8 Rating 1,147 Reviews

94 %

of reviewers recommend Isle Blue

4.8

Based on 1,147 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Isle Blue:

Isle Blue is the luxury villa specialist featuring the finest villas and vacation rentals around the world. Our guests receive expert advice, dedicated concierge services and full support services. Best of all, our vacation home rentals are 100% secure against fraud and not subject to booking fees.

Visit Website

Phone:

704-256-8327 x 4004

Email:

rob@isleblue.co

Location:

1209 Churchill Downs Drive,
1209 Churchill Downs Drive
Waxhaw
28173

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Isle Blue 5 star review on 25th July 2026

Humont (

652

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was our second time using your services. We were very happy with everything. Our only challenge is that we did not realize that the checkout time was 11:00. We found this very early, especially traveling with teenagers. We are used to a 12:00 checkout time if not 1:00. We asked for special consideration to stay one extra hour until 12:00 which would have made a big difference to our last day and were told no. We did not find this reasonable as repeat guests. We also expressed our disappointment and never heard anything back from the concierge at all which was not a good ending to an otherwise fabulous trip.”

Helpful Report

Posted 4 months ago

Dear Kelly, Thank you for your continued trust and for sharing your feedback with us. We are delighted to hear that your overall experience was a wonderful one, and we truly appreciate you choosing Isle Blue again. At the same time, we sincerely regret that the checkout timing and the lack of follow up from the concierge impacted your final day. This is not the experience we aim to provide, especially for returning guests. We will review this with our trusted partners to ensure communication and flexibility are handled more thoughtfully moving forward. We truly value your feedback and would welcome the opportunity to provide you with an even more seamless experience on your next stay. Warm regards, The Isle Blue Team

Posted 3 months ago

“Great management company. Prompt and attentive.”

Helpful Report

Posted 4 months ago

Dear Jennifer, Thank you for your kind words. We are delighted to hear that you found our team prompt and attentive throughout your experience. Providing thoughtful support and smooth service for our guests is always our goal. We truly appreciate your feedback and look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 4 months ago

“Excellent, helpful, courteous staff, warm welcome.”

Helpful Report

Posted 4 months ago

Dear Penelope, Thank you so much for your kind words. We are delighted to hear that you felt warmly welcomed and that our team’s helpful and courteous service made a positive impression during your stay. We truly appreciate your feedback and look forward to welcoming you back for another wonderful experience. Warm regards, The Isle Blue Team

Posted 4 months ago

“Isle Blue was very professional and easy to work with. The concierge Marco was also very communicative. It was a pleasure all around and we hope to use Isle Blue on our next trip. Thank you”

Helpful Report

Posted 4 months ago

Dear Kathleen, Thank you so much for your kind feedback. We are delighted to hear that your experience with Isle Blue was smooth and enjoyable, and that Marko’s attentive communication helped make your stay even more seamless. It was truly our pleasure to assist you, and we would be thrilled to help plan your next trip as well. Warm regards, The Isle Blue Team

Posted 4 months ago

“We love working with Isle Blue. Our experiences have been university excellent with the team and the properties. It’s our first stop whenever we are looking to plan a trip in the hopes that they have properties where we would like to travel People are great, and the properties are lovely.”

Isle Blue 5 star review on 12th March 2026

Helpful Report

Posted 4 months ago

Dear Tim, Thank you so much for your kind words and continued trust in Isle Blue. It truly means a lot to hear that we have become your first stop when planning a trip. We are delighted that both our team and the villas have consistently provided such excellent experiences. We sincerely appreciate your support and look forward to helping you plan many more memorable stays in beautiful destinations around the world. Warm regards, The Isle Blue Team

Posted 4 months ago

“Very competent and prompt service in all aspects”

Helpful Report

Posted 4 months ago

Dear Trevor, Thank you so much for your kind feedback. We are delighted to hear that you experienced prompt and dependable service throughout your stay. Providing attentive and professional support is always our goal. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 4 months ago

“I have booked several group trips through Isle Blue and it has been simple the best. The villas are beautiful and the service outstanding. Working with the vacation planners makes the process flawless.”

Helpful Report

Posted 4 months ago

Dear Felicia, Thank you so much for your continued trust and kind words. We are truly delighted to hear that your group trips with Isle Blue have been such a great experience and that the villas and service have consistently met your expectations. It is especially wonderful to know that working with our vacation planners made the entire process feel seamless. We truly appreciate your loyalty and look forward to helping you plan many more memorable trips. Warm regards, The Isle Blue Team

Posted 4 months ago

“The team at Isle Blue did a great job in helping us plan our amazing vacation. They were responsive and provided us with information we can use to prepare for activities and reservations so we were all set once we arrived. Our concierge, Marius was fantastic. He connected with me before I arrived, to confirm flight information, transportation and a time for the villa orientation. He also came on our last day to be sure we had all we needed to start our journey home.”

Helpful Report

Posted 4 months ago

Dear Tricia, Thank you so much for sharing your wonderful experience. We are delighted to hear that the Isle Blue team helped make the planning process smooth and that the information provided allowed you to arrive fully prepared to enjoy your vacation. It is especially lovely to know that Marius provided such thoughtful support from arrival through departure. We truly appreciate your kind words and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 4 months ago

“Wonderful experience and accommodations were fantastic. Staff were extremely friendly and helpful looking after all of our needs. The Villa was in an excellent area, close to restaurants and various activities but very quiet and safe area. Would certainly love to return.”

Isle Blue 5 star review on 6th March 2026

Helpful Report

Posted 4 months ago

Dear Greame, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you enjoyed the villa, its peaceful location, and the convenience of being close to restaurants and activities. It is especially lovely to know that both the Isle Blue team and our trusted partners helped make your stay so comfortable and well cared for. We truly appreciate your kind words and would be thrilled to welcome you back for another memorable stay. Warm regards, The Isle Blue Team

Posted 4 months ago

“Services for Isle Blue was flawless. We didn’t have any problem and the villa was perfect. We would reserve again with Isle Blue for our next vacation.”

Helpful Report

Posted 4 months ago

Dear Mathieu, Thank you so much for your wonderful feedback. We are delighted to hear that everything went flawlessly and that the villa was perfect for your stay. Knowing the experience felt smooth and effortless truly means a lot to our team. We sincerely appreciate your trust and look forward to assisting with your next vacation. Warm regards, The Isle Blue Team

Posted 4 months ago

“Website was easy to navigate and was very descriptive. The listing was accurate and there were many good pictures. Once booked there was clear communication from the property manager and the check in process was clearly explained. We had a wonderful time on our vacation and I would use Isle Blue again.”

Helpful Report

Posted 5 months ago

Dear Michelle, Thank you so much for sharing your thoughtful feedback. We are delighted to hear that the website made it easy to explore options and that the listing accurately reflected the property. It is wonderful to know the communication and check in process felt clear and seamless. We truly appreciate your trust and are thrilled you had a wonderful vacation. We look forward to welcoming you back again soon. Warm regards, The Isle Blue Team

Posted 4 months ago

“Quick response and made sure we had all we needed and wanted.”

Helpful Report

Posted 5 months ago

Dear Shannon, Thank you so much for your kind feedback. We are delighted to hear that our team responded quickly and ensured you had everything you needed for a seamless stay. Providing attentive and thoughtful support is always our priority. We truly appreciate your trust and look forward to welcoming you back for another exceptional experience. Warm regards, The Isle Blue Team

Posted 5 months ago

“What an incredible family vacation! Everything about it was perfect! Our family spent 5 days lounging on a beautiful beach and gorgeous poolside. We enjoyed our days soaking up the sun, swimming, kayaking and paddle-boarding in the ocean, and exploring the local islands. We were treated with delicious, chef-prepared meals and enjoyed impeccable service by the staff. It was an unforgettable week.”

Helpful Report

Posted 5 months ago

Dear George, Thank you so much for sharing such beautiful feedback. We are thrilled to hear that your family vacation felt truly perfect and that you were able to enjoy everything from relaxing beach days to time on the water and island exploring. It is especially wonderful to know the chef prepared meals and attentive service made the experience even more memorable. We are honored to have been part of such a special week and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 5 months ago

“Very comfortable villa. Marius met us when we arrived and explained everything. A couple of days later we had a question and he promptly provided the answer. Mary was a wonderful and diligent housekeeper. We all had a great time and enjoyed the villa.”

Helpful Report

Posted 5 months ago

Hi Michael, Thank you so much for sharing your experience with us. We are delighted to hear that you found the villa so comfortable and that everything was clearly explained upon arrival. It is especially wonderful to know that your questions were handled promptly and that you felt well cared for throughout your stay. We truly appreciate your kind words and look forward to welcoming you back for another enjoyable visit. Warm regards, The Isle Blue Team

Posted 5 months ago

“Isle Blue personnel we're TOTALLY there to support me throughout the process”

Helpful Report

Posted 5 months ago

Dear Kim, Thank you so much for sharing your experience with us. We are delighted to hear that our team was fully there for you and provided the support you needed throughout the entire process. Making our guests feel confident, guided, and well cared for is always our priority. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 5 months ago

“Cannot say enough about how impressed we were in all capacities with Isle Blue. From the wide variety of villas, the extremely helpful concierge in selecting, the professionalism and overall great interactions. Our villa, Ocean 5, in St. Martin far exceeded our expectations, so much so that we didn’t want to leave the villa! Tho the restaurant recommendations were perfect and boat excursion fun. Use the service to pre-stock food upon arrival to make your first day easy and we had a chef prepared meal first night which was delicious and relaxing. Our local concierge was adorable and couldn’t have made our arrival any more welcoming! Thank you, Isle Blue!!”

Helpful Report

Posted 5 months ago

Dear Sue, Thank you so much for sharing such wonderful and thoughtful feedback. We are truly delighted to hear how impressed you were with every part of your experience, from selecting the perfect villa to enjoying seamless concierge support, dining, and excursions. Knowing Ocean 5 exceeded your expectations and felt so special means a great deal to our team. We truly appreciate your trust and look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 5 months ago

“Enzo was amazing and a asset to your company. He was professional, helpful, and courteous.”

Helpful Report

Posted 5 months ago

Dear Lisa, Thank you so much for sharing this wonderful feedback. We are delighted to hear that Enzo made such a positive impression with his professionalism, helpfulness, and courteous service. We will be sure to check in with our trusted partners and share your kind words with them. We truly appreciate your feedback and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 5 months ago

“We had an incredible week! The villa was beautiful, clean, comfortable, and had all amenities needed for our stay.”

Helpful Report

Posted 5 months ago

Dear Amanda, Thank you so much for sharing your wonderful feedback. We are delighted to hear that you had such an incredible week and that the villa felt beautiful, comfortable, and perfectly prepared for your stay. Creating this kind of seamless experience for our guests is always our goal. We truly appreciate your kind words and look forward to welcoming you back in the future. Warm regards, The Isle Blue Team

Posted 5 months ago

“Isle Blue was such an asset for our vacation! They offered so much that really rounded out a wonderful vacation! The Fast Pass experience was awesome! No waiting in line at all. Best investment to be made! They arranged our rental cars to be delivered to our Villa! Just perfect!”

Isle Blue 5 star review on 18th February 2026

Helpful Report

Posted 5 months ago

Dear William, Thank you so much for sharing this wonderful feedback. We are thrilled to hear that our services helped elevate your vacation and made everything feel seamless, from the Fast Pass experience to having your rental cars delivered directly to your villa. Knowing it all came together so perfectly means so much to our team. We truly appreciate your trust and look forward to welcoming you back for another exceptional stay. Warm regards, The Isle Blue Team

Posted 5 months ago

“Beautiful home. Wonderful service. Enjoyed every moment of our vacation!”

Helpful Report

Posted 5 months ago

Dear Paige, Thank you so much for your kind words. We are delighted to hear that you loved the home, appreciated the service, and truly enjoyed every moment of your vacation. Creating experiences that feel this special for our guests is what we strive for. We look forward to welcoming you back for another unforgettable stay. Warm regards, The Isle Blue Team

Posted 5 months ago

Isle Blue is rated 4.8 based on 1,147 reviews