ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was skeptical at first but I must say the cluster was great and still working flawlessly. If you every need a cluster for a 2004 avalache they are the ones you can trust.”

Helpful Report

Posted 3 years ago

“Ordered rebuilt, upgraded instrument cluster. Easy to install and it is SO much better than original cluster. Quick shipping, easy purchase.”

Helpful Report

Posted 3 years ago

“Prompt, professional customer service. Tracking was excellent with notification details.”

Helpful Report

Posted 3 years ago

“ISS was easy to order, fast on delivery, and fair on price. I will order from you again in the future. Thanks”

Helpful Report

Posted 3 years ago

“Fast shipping. Part work perfectly. Would buy from IIS again.”

Helpful Report

Posted 3 years ago

“Good satisfied”

Helpful Report

Posted 3 years ago

“Excellent service an amazing product. I now love my truck!”

Helpful Report

Posted 3 years ago

“My Cadillac Cue Radio was like new. It was a straight plug and play. I didn’t even have to program the time, preset stations were all there. I did NOT have to calls the satellite radio company. Everything was already programmed. It was magic. I could not be more pleased with this new radio. It works great and I have a lifetime warranty at no extra cost.”

Helpful Report

Posted 3 years ago

“Ordering was easy, and the part I ordered looked new, installed it the same day I received it ,working good, the return of my defected part was also easy, I ordered a odometer cluster for a 2003 Chevy SUV, I will use this company again.”

Helpful Report

Posted 3 years ago

“Part works perfectly.”

Helpful Report

Posted 3 years ago

“I ordered a replacement gauge cluster, and while I was at it, I decided to upgrade it with colored LEDs and needles. The website is easy to navigate with several choices to suit your individual preferences. It arrived within days, well packaged, and with a return label for the original core. Sadly, I experienced very dim backlighting, but this was remedied with a brief phone call to their customer service line. The new replacement arrived just as quickly as the first, and this one is exactly as described. I love the blue backlighting and the accent of the blue needle package. Thank you ISS Automotive!”

Helpful Report

Posted 3 years ago

“VERY HAPPY WITH MY PURCHASE AND IT CAME FAST AND EASY TO INSTALL IN MY TRUCK WORKS GREAT”

Helpful Report

Posted 3 years ago

“Great to work with and dealt with issues quickly. I would recommend ISS.”

Helpful Report

Posted 3 years ago

“I saved quite a lot of money by buying direct from ISS . Also my son was able to install it for me. So I saved on installation.”

Helpful Report

Posted 3 years ago

“Great quality product, and shipped out quickly. I will buy from this supplier again.”

Helpful Report

Posted 3 years ago

“People was very nice and knowledgeable on what I needed very professional . Will do Business again.”

Helpful Report

Posted 3 years ago

“Great company! The first cluster I bought ended up not working company supplied me with a new one under warranty. 2nd works great. Fantastic customer service!”

ISS Automotive Solutions 5 star review on 12th November 2022

Helpful Report

Posted 3 years ago

“Great service, fast turn around and a call back to make sure I was satisfied! where today do you get service like that?”

Helpful Report

Posted 3 years ago

“A much better option than paying the dealer 3 times the amount. There are a couple of better You Tube videos for an SRX than the one on the website - which made install very straight forward.”

Helpful Report

Posted 3 years ago

“Like the upgrade lights”

Helpful Report

Posted 3 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews