ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,335 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased an instrument cluster for my car that I got at about half the price I would have paid through the dealership or auto part stores. It worked great and the whole process was easy and professionally handled.”

Helpful Report

Posted 1 week ago

“Very easy from delivery to returning the radio replacement, very pleased”

Helpful Report

Posted 1 week ago

“Very satisfied with product and service !! Will order again !”

Helpful Report

Posted 1 week ago

“Correct part and it works. Hopefully I won't need the warranty.”

Helpful Report

Posted 1 week ago

“Very professional items on time no hassle core return”

Helpful Report

Posted 1 week ago

“I recently ordered a new Cadillac Radio CUE Infotainment Nav replacement for my 2015 Cadillac SRX. I was completely satisfied with unit when it arrived (ON TIME BY THE WAY) to my home. The videos posted online on how to remove the old unit were detailed and helpful when removing and installing the new unit! I would highly recommend ISS Automotive for any parts needed for your repairs”

Helpful Report

Posted 1 week ago

“Part was exactly what I needed for my 04 F150. ISS Automotive was friendly and helpful on the phone when I had questions about my part before buying.”

Helpful Report

Posted 1 week ago

“The item was perfect”

Helpful Report

Posted 1 week ago

“I have already done this.,”

Helpful Report

Posted 1 week ago

“I received my replacement radio for my Cadillac ATS, the install went smooth and the new radio works great! Shipped the old radio back with no issues.”

Helpful Report

Posted 1 week ago

“They weren’t able to send me a replacement but they immediately offered for me to send mine in and they fixed it very fast and communication was great!”

Helpful Report

Posted 1 week ago

“Quick, solid service with a quality replacement. Nice to have a fully functional gauge cluster again. Many thanks!”

Helpful Report

Posted 2 weeks ago

“Everything was as it said on line and was sent in a timely fashion. Very good service.”

Helpful Report

Posted 2 weeks ago

“Everything as expected”

Helpful Report

Posted 2 weeks ago

“I do all my business by telephone not the computer. Right from the start the people working at ISS Automotive Solutions were outstanding. The first woman I spoke with was knowledgeable easy to talk with regarding my needs. All follow up conversations were better than one could expect. Will highly recommend your company to all I come in contact with regarding automotive issues.”

Helpful Report

Posted 2 weeks ago

“I've bought clusters from ISS twice. Both were very reasonable with pricing and easy to order. The only thing that was not correct was the engine hours on my 2nd purchase. Not worth the time & effort to correct. I will still buy from them again and I highly recommend them”

Helpful Report

Posted 2 weeks ago

“I was avout to send my 02 Duramax instrument cluster to Spokane for repair when I thankfully discovered ISS right here in Puget Sound. I realized instantly they were agreat choice. Very professional and great communicators. Besides fixing my speedo, I was pleased they were going to check it over and replace dead backlight lamps, etc. When I got it back I was blown away to see they had also relpaced the scratched and cracked lense. It looks and works like new!”

Helpful Report

Posted 2 weeks ago

“Was well pleaswd with the quality of the instrument cluster and it worker fine when it was installed. It was a pleasure to drifve my truck with a full functioning instruuments again. Thanks Richard B”

Helpful Report

Posted 2 weeks ago

“THEY WERE VERY HELPFUL AND PROFESSIONAL”

Helpful Report

Posted 2 weeks ago

“Works as it should. Has a warranty. I spent extra for the transmission temp gauge. Company communicates better than most. Very pleased with the product. Don't go elsewhere, bunch of hidden costs with others.”

Helpful Report

Posted 2 weeks ago

ISS Automotive Solutions is rated 4.9 based on 3,335 reviews