ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,635 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,635 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i RECENTLY PURCHASED AN UPDATED INSTRUMENT PANEL FOR MY 2005 SUBURBAN AND ITS GREAT! THERE WERE THE UPDATED LED LIGHTS WHICH WAS A VAST IMPROVEMENT OVER THE OLD DASH LIGHTS. IT WAS SO EASY TO FOLLOW THE VIDEO AND INSTALL THE NEW PANEL ONLY TOOK ABOUT 20 MINUTES TOTAL. I WILL SUGGEST GETTING A MAGNETIC EXTENSION JUST IN CASE YOU DROP ONE OF THE SCREWS OUT AND IT FALLS INSIDE THE PANEL (LIKE I DID) BUT THE EXTENSION PICKED IT RIGHT UP AND NO PROBLEM. WHAT A DIFFERENCE IT MAKES. I HIGHLY RECOMMEND USING ISS PRODUCTS FOR THERE EASE OF INSTALLATION AND THE PRICE IS RIGHT! THANKS ISS FOR A PLEASANT EXPERIENCE.”

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Posted 11 months ago

“Very quick shipping. The replacement part looked new. Operated perfectly, Price very reasonable. Only wished that I had gone with one of the custom models instead of the OEM. Great company to work with and would highly recommend them for any of the services they provide.”

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Posted 11 months ago

“Very good quality and accurate to exactly what I wanted. Got the the American flag for my 2005 Silverado! Fast shipping. Plus the lifetime warranty is excellent!”

ISS Automotive Solutions 5 star review on 19th January 2025

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Posted 11 months ago

“Good communication, shipping and returning my core. You immediately let me know it was received.”

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Posted 11 months ago

“I've used ISS Automotive to replace two radios. One in my truck and one in the wife's car. I'm extremely pleased with the price and more importantly, the service I received. I highly recommend.”

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Posted 11 months ago

“Every thing was good. Def use them again”

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Posted 11 months ago

“Awesome experience with this company. Great customer service. Would recommend to anyone.”

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Posted 11 months ago

“I am completely satisfied with my purchase, especially being so close to Christmas when I ordered it. You guys made my kids really happy again that they can watch movies again.”

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Posted 11 months ago

“My replacement CUE system was absolutely perfect and the service with ISS was PERFECT”

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Posted 11 months ago

“very professional , quick and easy , i would do bussiness with this company”

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Posted 11 months ago

“Very Good”

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Posted 11 months ago

“I Got a renewed gauge cluster from ISS Automotive Solutions, everything about the transaction was very positive! Good product, quick shipping, easy swap out of cluster ,easy ship out of core, good communication...Folks, this is how to run a business! Thanks for the GREAT service.”

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Posted 11 months ago

“Works perfectly. Returned same day, no problems”

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Posted 11 months ago

“I had a bunch of problems with my Tahoe instrument cluster and all were fixed especially the parasitic draw. Instrument cluster works just like I first bought it.”

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Posted 1 year ago

“I am pleased with your product it works as it should.A special thanks to customer rep. (Melika) she was more than helpful and and pleasant helping me resolve minor issues programing my unit. I'm glad I chose ISS.”

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Posted 1 year ago

“The process was easy along with the change out.”

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Posted 1 year ago

“Excellent company I'll be doing more business with ISS automotive I've been telling everyone about this company”

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Posted 1 year ago

“The process was very easy and straight forward. What impressed me was that I made a small mistake on ordering my Cluster and a nice lady from customer service noticed it and contacted me to correct it rather than placing the wrong order. I wish I knew her name but that shows how diligent the company is as a whole that they actually care enough to call and discuss the issue. I like to thank the lady who helped me and most of all ISS for having her there. That speaks loud about ISS overall. BTW, everything fit perfect and working great!! Thanks ISS!! Tony”

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Posted 1 year ago

“Awsome item works great”

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Posted 1 year ago

“Packaged good,fits and works”

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Posted 1 year ago

ISS Automotive Solutions is rated 4.8 based on 3,635 reviews