ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

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“fix the problem very happy”

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Posted 4 years ago

“Thanks ISS Automotive”

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Posted 4 years ago

“I purchased an instrument cluster from ISS, the selection and ease of ordering was great. The detailed instructions on how to return the core and to activate the warranty was much appreciated. I will order from ISS again!!!”

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Posted 4 years ago

“Awesome service true plug and go works great and received very quickly highly recommend”

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Posted 4 years ago

“Parts worked great will order from you again”

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Posted 4 years ago

“Fixed my problem.”

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Posted 4 years ago

“Very happy with my panel cluster. Very fare price.”

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Posted 4 years ago

“Had a question before ordering for my 05 Escalade. Called. Someone was there right away and answered my question. Ordered online with the VIN and mileage. A week later I received what looked like a brand new cluster. Put it in. Works perfect. Mileage is correct. Shipped my old one back prepaid for the warranty. Done.”

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Posted 4 years ago

“ISS Automotive was simple and easy to work with. I ordered a replacement instrument cluster for my husbands truck. I was able to order the correct part without question even though I know zip about auto care. The return process was also super simple. Would definitely reccomend!!”

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Posted 4 years ago

“I had the best experience with ISS Automotive. They had the part I needed and it got it quick. The return of the old instrument panel was easy. I would suggest them to anyone needing a rebuilt cluster panel.”

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Posted 4 years ago

“I was very satisfied with my purchase. I ordered the upgraded blue LED lighting option and am impressed with the eveness and clarity of the lighting. The service was quick and I returned the core in the same box with the supplied UPS label. Good business.”

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Posted 4 years ago

“Had to return item. Went well.”

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Posted 4 years ago

“Works great and looks new.very pleased with it”

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Posted 4 years ago

“I found ISS on the internet while looking for an instrument cluster a d I am glad I did. They saved me a bundle. The auto stores by me wanted over 300 dollars plus a 300 dollar core charge. ISS charge less than 300 a d no cure charge. And the service was fast. I would recommend them to anyone needing their type of service.”

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Posted 4 years ago

“I purchased a new dash it came with the odometer reading as I gave them and the lights of my choice, and is guaranteed after you send back your core! Best place to make purchase and gave instructions!”

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Posted 4 years ago

“Great service and great product”

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Posted 4 years ago

“The new cluster works great thank you”

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Posted 4 years ago

“Very helpful and great quality and turnaround. I had one small issue when the cluster arrived and they rushed a replacement out to minimize the turnaround!!”

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Posted 4 years ago

“order process was easy and shipping met my expectations. pleased with my new instrument guage”

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Posted 4 years ago

“Excellent service, very quick delivery time as well as core processing. Product looks and operates great. Thank you.....”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews