ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,323 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

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“They weren’t able to send me a replacement but they immediately offered for me to send mine in and they fixed it very fast and communication was great!”

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Posted 1 week ago

“Quick, solid service with a quality replacement. Nice to have a fully functional gauge cluster again. Many thanks!”

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Posted 1 week ago

“Everything was as it said on line and was sent in a timely fashion. Very good service.”

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Posted 1 week ago

“Everything as expected”

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Posted 1 week ago

“I do all my business by telephone not the computer. Right from the start the people working at ISS Automotive Solutions were outstanding. The first woman I spoke with was knowledgeable easy to talk with regarding my needs. All follow up conversations were better than one could expect. Will highly recommend your company to all I come in contact with regarding automotive issues.”

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Posted 1 week ago

“I've bought clusters from ISS twice. Both were very reasonable with pricing and easy to order. The only thing that was not correct was the engine hours on my 2nd purchase. Not worth the time & effort to correct. I will still buy from them again and I highly recommend them”

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Posted 1 week ago

“I was avout to send my 02 Duramax instrument cluster to Spokane for repair when I thankfully discovered ISS right here in Puget Sound. I realized instantly they were agreat choice. Very professional and great communicators. Besides fixing my speedo, I was pleased they were going to check it over and replace dead backlight lamps, etc. When I got it back I was blown away to see they had also relpaced the scratched and cracked lense. It looks and works like new!”

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Posted 1 week ago

“Was well pleaswd with the quality of the instrument cluster and it worker fine when it was installed. It was a pleasure to drifve my truck with a full functioning instruuments again. Thanks Richard B”

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Posted 1 week ago

“Well I sent in a cluster from my 2012 ford f150, only to be told they cant fix it and they charged me $65.00 for telling me that. Think it is a scam to make $65.00.”

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Posted 1 week ago

“Shipping was fast and the packaging was good. The return was made easy. The speedometer is about three miles an hour off (slow) compared to GPS and road speed warnings. Not a big problem as long as I know it now.”

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Posted 1 week ago

“THEY WERE VERY HELPFUL AND PROFESSIONAL”

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Posted 1 week ago

“Works as it should. Has a warranty. I spent extra for the transmission temp gauge. Company communicates better than most. Very pleased with the product. Don't go elsewhere, bunch of hidden costs with others.”

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Posted 1 week ago

“I had a 2006 Chevy pickup that was draining the battery. It had a brake light glowing/flickering all the time , key on or off. Iss gives the gauge cluster and the pickup is back to normal.”

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Posted 2 weeks ago

“installer found ISS for me; i ordered repalcement Cue screen/radio for my Cadillac; received new unit in record time; unit installed; returned old unit; receipt and warranty start email received. great company to work with.”

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Posted 2 weeks ago

“Very pleased with the service… the repair and the packaging and customer service. Our repaired instrument cluster is like new! Thank you”

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Posted 2 weeks ago

“I had read about ISS Automotive Solutions before and wondered if I would ever need to use them for one of my vehicles and sure enough I did. My 2002 GMC Yukon Denali’s cluster gauge had been showing signs of misreadings of fuel and voltage. Everything was a smooth process no hassle. I highly recommend ISS Automotive Solutions”

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Posted 2 weeks ago

“I have a 2004 Impala that ALL the gauges slowly went out. ISS provided me with a gauge cluster that was not only perfect but was very well priced. To my amazement it arrived the next day in a pefectly packed box. I would recommend them to anyone.”

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Posted 2 weeks ago

“Great service,”

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Posted 2 weeks ago

“I recently sent my Cadillac CUE screen to ISS Automotive for repair , and I couldn’t be happier. The screen arrived quickly, was well-packaged, and the installation was straightforward. It works perfectly—responsive, crystal clear, and just like new. Great customer service and quality product. Highly recommend ISS Automotive!”

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Posted 2 weeks ago

“Ordered a LED cluster for my 2005 Chevy Silverado and it looks amazing. Service was quick and accurate!”

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Posted 2 weeks ago

ISS Automotive Solutions is rated 4.9 based on 3,323 reviews