ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.86

4.9 Rating 3,323 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.9

Based on 3,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 16th May 2025

193

Anonymous

Anonymous // 01/01/2019

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“I am very glad I found ISS on line. Their service is excellent, they did exactly what they promised in the timing promised, and the product (Cadillac SRX touch screen) is excellent. Installation was as easy as they described and took about an hour. This is a very good company performing an important service for anyone wishing to save about 75% of the cost quoted to me by my Cadillac dealer. Speaking from experience, I highly recommend ISS. They really seem to care about providing excellent service to their customers.”

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Posted 1 month ago

“Stated would ship in 2-3 days. Took nearly 3 weeks. No one called, I had to myself. Because it took so long to receive, my mileage was off by +1000 miles Also didn’t the dash I got has an incredibly excessive amount of idle hours. My Tahoe did not. So it doesn’t accurately reflect the correct hours.”

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Posted 1 month ago

“Was delivered on time the product was shipped carefully and the Speedo was refurbished was like new and protected screen very satisfied”

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Posted 1 month ago

“Excellent product and wonderful service, highly recommend!!”

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Posted 1 month ago

“Bought an ISS GM C.U.E. replacement module. It was easily installed, required no programming and works better than the GM OE unit. Thanks ISS ! R.C.”

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Posted 1 month ago

“Easy to order, eaiser to install.”

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Posted 1 month ago

“the gauge cluster looked just like a new one and works great.i will soon be ordering another one for my truck.it got to me super fast and i am so happy that i found this place.100% great.”

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Posted 1 month ago

“Great customer service and the instrument cluster looks just like the original-works great!!! They are the best!!!”

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Posted 1 month ago

“These people are great. I had my 2002 Chevy Silverado cluster at 2 different shops before them. First shop couldnt fix it, the second shop i sent it to in Chicago gave up and sent it back. Ordered a cluster from iss, they didnt have one in stock emailed me a prepaid shipping label, got it back works perfectly all for under 300. thank you iss, and mine has the trans temp gauge, all needles look new works great.”

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Posted 1 month ago

“Very good company. All advertising was as expected. All came well packaged with no damage.”

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Posted 1 month ago

“What a great experience! I needed to have my Cadillac Escalade CUE radio touchscreen changed and the dealer wanted $845 not including labor. I jumped on the internet and found ISS Automotive Solutions. I watched their video how to remove the QUE and it looked easy. So I ordered one from them and received an email back that they did not have one in stock that matched my VIN, but not to worry, they would repair the one I had if I would send it. They sent me a UPS lable and I removed the radio and sent it on a Friday. They emailed me they received it the following Wednesday. I received the fixed one on Monday, and it looked brand new. They must have turned this arould the same day they received for me to get it on Monday. Highly recommend working with ISS Automotive!”

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Posted 1 month ago

“Quick turn around and everything went smoothly”

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Posted 1 month ago

“I used these guys for an instrument cluster on a 2000 Chevy Silverado. They were easy to work with, and called me directly to make sure I got the correct part number. The lady who called was very respectful communicated everything throughly. Best company you’re going to find for buy customer service.”

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Posted 1 month ago

“Great company for instrument clusters for all car makes and models”

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Posted 1 month ago

“Everything seems to be fine ! Good Job and professionalism”

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Posted 1 month ago

“Dash was sent out and returned very promptly rpeaired 100% Easy to deal with. Will probably pull me 1998 Chevy dash to have the fuel gauge repaired that Chevy would not fix under warranty back in the day becuase I had too many miles on it.”

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Posted 1 month ago

“It was very easy to get the product I asked for on top of that it got to me before I thought I would get it. The person that helped me knew exactly what I needed and it works as though it was factory made at half the price!”

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Posted 1 month ago

“I ordered a gauge cluster for my 2003 Chevy truck and found the whole process to be easy. The cluster is great and I didn't have any issues installing it. Doing it myself saved me a lot of money and time. Thanks guys, I will look to you for any future needs.”

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Posted 1 month ago

“Excellent instrument cluster! Looks amazing and truck is running better now that it has a correctly programmed cluster. Highly recommend.”

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Posted 1 month ago

“Excellent customer service. Everything was explained. Pictures were taken in this end and sent via email and exact products and what to do was explained. Then took all phone calls and was able to expedite the return process. I feel this was the best service I have seen.”

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Posted 1 month ago

ISS Automotive Solutions is rated 4.9 based on 3,323 reviews