ISS Automotive Solutions Reviews

Name: ISS Automotive Solutions
Address: 9817 233rd Ave E Suite C, Bonney Lake, Washington
Rating: 4.84

4.8 Rating 3,653 Reviews

97 %

of reviewers recommend ISS Automotive Solutions

4.8

Based on 3,653 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About ISS Automotive Solutions:

ISS Automotive has a passion for helping our customers solve the complex lifecycle challenges inherent in long-term vehicle service parts. With a focus on electronic and mechatronic components, our team offers multiple solutions to our customers, tailored to their specific needs. These solutions include component remanufacturing, contract manufacturing and aftermarket product line supplementation.

Founded in 1949, we have been distributing and remanufacturing electronic and mechatronic components for top automotive, off-highway, heavy-duty and commercial vehicle suppliers for 70 years. Our extensive knowledge of vehicle electronic and mechatronic components, combined with our engineering, project management and global sourcing capabilities, make us an ideal partner to help our customers solve their difficult lifecycle related service parts problems.

ISS Automotive Solutions 5 star review on 8th September 2025

195

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shiftpower is awesome. It's like I am driving a different vehicle. The app is my favorite part. It's really simple to adjust and fine tune as I drive. My dead pedal is solved.”

ISS Automotive Solutions 5 star review on 7th July 2021

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Posted 4 years ago

Shiftpower throttle response controller is a lot of fun and makes a big difference with acceleration response. We are excited that you like it! Thanks for the review.

Posted 4 years ago

“I replaced the original DVD & Nav Radio in my GMC pickup with a refurbished unit from ISS. I had researched the dealer and online for replacement options. None gave me what I was looking for at a reasonable price except ISS. Two dealers told me that it would be difficult to program the unit to my vin and they would not guarantee results. I talked to a rep at ISS and she assured me that there would not be a problem and if there was they would help solve it. I ended up taking the truck to an independent shop and they programed it without any problems. If the occasion occurs I would definitely use ISS again.”

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Posted 4 years ago

“Fast and great part for the price”

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Posted 4 years ago

“Everything went as planned. No surprises. The product went right into place and looks great. I will be a return customer no doubt.”

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Posted 4 years ago

“Quick and easy very happy”

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Posted 4 years ago

“So easy and fast! Everything was done as promised, fair price too! Very pleased with dash console we received !”

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Posted 4 years ago

“Great company! The website is very user friendly. The customer support was outstanding. Everything was as they said it would be.”

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Posted 4 years ago

“Came in fast installed it in 10 minutes works great love the blue lights customer service was awesome”

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Posted 4 years ago

“It was the exactly right product delivered on-time at a fair price. Couldn't be happier!!”

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Posted 4 years ago

“I could not be any happier about the product (an instrument cluster) and the service and price I received from ISS Automotive Solutions. I have already recommended you to a friend and will more in the future.”

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Posted 4 years ago

“Very happy with it and works great”

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Posted 4 years ago

“I'm completely satisfied with the way y'all do business very happy with it good job keep up the good work that's what we need. And my parts work”

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Posted 4 years ago

“Thanks for fixing a gauge cluster that was a problem for Auto Tech Rescue. They tried to charge me extra to repair things that were covered under your quoted flat fee. You’ve got my business and referrals!”

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Posted 4 years ago

“Easy to order and understand, prompt shipping and delivery, good quality workmanship, I will definitely order again for my next project.”

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Posted 4 years ago

“great help! great shipping time! arrived quick! easy install! works great! good return instructions!! easy ! the way it should be!! thank you so much!!!!!!!”

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Posted 4 years ago

“Quick service, quality product”

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Posted 4 years ago

“Best service I think I have ever recieved. Product flawless in every way. Would recommend to everyone. Thank you”

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Posted 4 years ago

“Very good product”

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Posted 4 years ago

“Great service. Fast shipping. Part works great. I would use this vendor again without a doubt!”

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Posted 4 years ago

“I ordered an instrument cluster for my truck. It was shipped quickly but UPS didn't deliver it on time. I emailed ISS customer service and Sara called me within half an hour working to track the package and resolve the situation. She was awesome! They immediately sent me a replacement and dealt with UPS, themselves, to find the lost package. I installed my new cluster and I love it!”

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Posted 4 years ago

ISS Automotive Solutions is rated 4.8 based on 3,653 reviews