iTokri आई.टोकरी Reviews

Name: iTokri आई.टोकरी
Address: A-7, SHRI KRISHNA NAGAR, HAIDERGANJ, DHA, SIKENDER KAMPOO, LASHKAR, GWALIOR, Madhya Pradesh
Rating: 4.66

4.7 Rating 11,530 Reviews

93 %

of reviewers recommend iTokri आई.टोकरी

Company Reviews

Metrics

4.7

Based on 11,530 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

iTokri आई.टोकरी 5 star review on 11th February 2025

239

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am usually happy with the customer experience offered by your platform. However, I would recommend that you add a feature on your website for individual reviews of products rather than just a overall review - it will help bring issues to light pre-purchase and reduce the instances of return/replacement.”

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Posted 2 years ago

“Quality of the products is very good But the fabric of the bottom should be more than 2m like 2.25m Best wishes Gagan”

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Posted 2 years ago

“Fast delivery received. Happy to see products.”

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Posted 2 years ago

“Very impressed with the quality of the products,immediate response and quick delivery,lovely small tokens enclosed as gifts,eco friendly and unique”

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Posted 2 years ago

“Good customer service and nice collection of fabric”

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Posted 2 years ago

“Lovely product looks beautiful and different But glass bottle quality is not up to the mark”

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Posted 2 years ago

“Quality of fabric is good and has a good variety of handicrafts as well. Itokri support team is courteous and helpful.I keep coming back to Itokri for my purchases. Thanks Itokri.”

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Posted 2 years ago

“I loved the colourful bengal kantha stoles. They are the perfect accessory to any outfit, and in Bangalore I can use one throughout the year. I had to return one piece, and the process was so smooth and efficient!! Thank you, I tokri team”

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Posted 2 years ago

“I like it 👍”

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Posted 2 years ago

“Ordered for the first time from itokri on my daughter's recommendation- some gifting options for Rakshabandhan - slightly late. But itokri went out of their way to have my ordered deliver before time on my special request to them. Really really appreciate and applaud your sincerity and commitment to customers!! Loved all the items too, and thank you for the welcome gift from your side, that was a v sweet gesture! itokri is something I will whole heartedly recommend to my friends and family - for their lovely indigenous products, sustainable fashion (which is why my daughter insisted that I try itokri), the non-wasteful packaging, and their efficiency and commitment. More power to you Jia and team!!”

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Posted 2 years ago

“I bought two pairs of bed covers for my Indian Baithak in my family room and they came on time. Price was reasonable too and loved the little personal note that was sent along with it and a little baggie. Very cute! Just one suggestion - one pair of bedding I bought had its threads hanging out from its edges. It would be great if you could stitch them up - like how we 'pico' our sarees. That way it looks like a complete, finished, ready to use product. Otherwise, loved the customer service and your collection. Great job :)”

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Posted 2 years ago

“The products are genuine and the best part is that they support local artisans. They also give a handwritten note along with our products which is very nice of them ! Thank you itokri”

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Posted 2 years ago

“Packing was not too good, Otherwise stuff was good.”

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Posted 2 years ago

“HELLO I REALLY LIKED THE PERSONALISED MESSAGE CONVEYED BY YOU,AND YOUR WAY OF PACKING WHICH IS CERTAINLY HELPING TOWARDS SUSTAINABLE DEVELOPMENT.I GOT IT FOR MY MOTHER AND I AM SURE SHE WOULD LOVE IT. LOOKING FORWARD FOR HER 5 STAR REVIEWS. THIS IS MY REVIEW. ALL THE BEST.”

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Posted 2 years ago

“I had ordered 5 kalamkari kurtas from Itokri. I had clearly written 3XL size. But all kurtas are 2XL. It has been such a hassel getting the kurtas opened. The kurtas have been stiched in such a way that lower part of the kurta cannot be loosened. I did talk to customer care but she said that they make only upto 2XL and it will be very inconvenient to send the kurtas back and they not have any stock of 3XL. The point I want to highlight is that if they did not have 3 XL size they could have refused straightaway. Now I am stuck with shapeless kurtas.”

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Posted 2 years ago

“Itokri pe baat karna esa lagta jasa hum sach me koi apne parichit ki dukan se saman le rahe h online shopping bhee machinei process ka feel nhi lati.”

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Posted 2 years ago

“Lots of choice and an easy ordering process. Delivery was also on time. There was even a handwritten thank you note. Overall a good experience. I would recommend iTokri for aure”

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Posted 2 years ago

“I came across this website while looking for handicrafts. I have to say they have a very good collection. The prompt service makes me come back to their website each time. From ordering bracelets to masks to sweets to wall hangings. I'm happy with the products they've sent. The special messages along with an extra gift that I got with every parcel is a sweet gesture. Great team iTokri”

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Posted 2 years ago

“Hello itokri Product dat i received from ur site.....is excellent....as shown in picture....ty fr d complimentary gift dat i received wid my parcel... product was genuine..... quality was good.... hoping fr more purchase.....”

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Posted 2 years ago

“Bought a phoolkari dupatta with a very nice embroidery. Very good reasonable prices and timely delivery. Thanks.”

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Posted 2 years ago

iTokri आई.टोकरी is rated 4.7 based on 11,530 reviews