Jacamo Reviews

Name: Jacamo
Address: -, - -, Manchester
Rating: 2.58

2.6 Rating 149 Reviews

39 %

of reviewers recommend Jacamo

2.6

Based on 149 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Jacamo:

Jacamo is not ordinary menswear collection. Its a Big size menswear, from big brands like Ben Sherman, Lonsdale and Caterpillar, with sizes up to 5XL.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value. Good choice of clothes for large men. Always buy the polo shirts and hoodies from here for work.”

Helpful Report

Posted 6 years ago

“Went to meadowhall everything changed, looks like a charity shop, bad enough having to go to a shop for larger sizes then to be served by young girls from the shared simply be side no males. The place is so tiny the stock is none existant . Not everyone shops on line or wants to pick sometning up there and then. So, so, so much of a diasapointment these comments were made to the staff presentwho claimed they had many such comments from pastcustomers who simillarly won't come back”

Helpful Report

Posted 6 years ago

“This is a HORRIBLE company. Their customer service agents are as intelligent as a broom and their prices are just outrageous! Most of the time it's at least x2 the price of other retailers. They just prey on people who can't pay up front with their "account" with an APR of 49%! Just horrible.”

Helpful Report

Posted 6 years ago

“Delivery was useless and am still waiting for items purchased two weeks ago! Have tried to cancel and they won't because the items are out for delivery. Tracking shows they are still with the delivery company who've done nothing with them for the last 4 days. Customer services keep repeating their hands are tied until the delivery firm either confirms they're lost. What total rubbish!”

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Posted 6 years ago

“Excellent place to shop for quality clothing for the larger person. Reasonable prices and value for money.”

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Posted 6 years ago

“Great range of styles and very fast delivery.”

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Posted 6 years ago

“Ordered pre Christmas for a present. Only let me know today order was cancelled. New customer but last purchase!!! Very disappointed.”

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Posted 6 years ago

“excellent choice, price and quality coupled with quick delivery and excellent customer services”

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Posted 6 years ago

“Always reliable ,very good delivery information”

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Posted 6 years ago

“i have purchased several items from Jacamo recently, any problems are easily sorted/returned and money refunded with no quibble.”

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Posted 6 years ago

“My hubby is a big man and we are very happy with the range and price on offer”

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Posted 6 years ago

“Very good customer service within store. Willing to help the customer and give advice on products. Sales staff have a very good knowledge of the items they are selling.”

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Posted 6 years ago

“Ordered 2 pair s of jeans for my son but unfortunately I ordered the wrong size. Tried them on Sunday and then phoned the help desk who ordered the correct size matching the price I ordered st and I received the replacements the following day . Excellent service”

Helpful Report

Posted 6 years ago

“Excellent online shopping very informative about deliverys”

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Posted 6 years ago

“I’m new to jacamo & all my orders have been delivered as expected and the pricing is fantastic”

Helpful Report

Posted 6 years ago

“This site is a SCAM! BEWARE AND DO NOT BUY FROM THEM! My dad ordered and returned some items. They were never credited to his account. First call he was informed it takes a while for the account to be credited. Second call he was told he needs to fill out a "missing parcel form" because all of a sudden those parcels which initially were confirmed as received by Jacamo were suddenly and conveniently missing. Customer service is rude, unhelpful, abrupt and keep repeating the same thing over and over like a broken record regardless of what argument you make. If you fell victim to these scam artists, keep a record of your return parcel tracking numbers, what was in them, item numbers of the items being returned order dates and numbers or you will get some rude person insulting your intelligence when you speak to them who is willing to do absolutely NOTHING to help you. And all of that while paying 13p per minute to listen to this nonsense. There should be a class action suit against these crooks. I am certainly contacting trading standards regarding this. SAVE YOURSELF A HEADACHE AND ORDER FROM A LEGITIMATE COMPANY THAT ACTUALLY LOOKS AFTER THEIR CLIENTS. I will post this review on every portal I know to WARN people about this crooked business!!!!”