Kosherwine.com Reviews

4.6 Rating 2,091 Reviews
92 %
of reviewers recommend Kosherwine.com
4.6
Based on 2,091 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Kosherwine.com Reviews

About Kosherwine.com:

Welcome to KosherWine.com! Since 1997, people like you have been turning to people like us to save time, money and energy ordering their wine online. We're proud to have the largest online selection of Kosher Wine with over 1,000 wines, including our private label and exclusive import lines. With over 40,000 happy customers, and 900+ 5-star reviews, your satisfaction is guaranteed. We ship to all states in the US, except for AR, KY, MS, and UT. Cases of 12 bottles, or orders in increments of 12, qualify for FREE ground shipping!

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Phone:

1-866-567-4370

Email:

help@kosherwine.com

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Kosherwine.com 5 star review on 14th April 2022
Anonymous
Kosherwine.com 5 star review on 22nd September 2020
Justin L.
Kosherwine.com 5 star review on 24th July 2020
Sherri
Kosherwine.com 5 star review on 21st May 2020
Toni Jones
Kosherwine.com 5 star review on 21st May 2020
HG From North Carolina
Kosherwine.com 5 star review on 29th December 2019
Anonymous
Kosherwine.com 5 star review on 7th March 2017
Raymond Bouska
2
Anonymous
Anonymous  // 01/01/2019
I have been buying wine from KosherWine.com for 8 years (since 2011). Although, they still have the best selection, their customer service is absent. In the past, I placed an order and the shipment arrived in a matter of days. This year, there was no communication. After waiting more than a week, I reached out a number of times and kept getting a recording. With pesach starting on Friday, it took daily emails and phone messages to have the shipment rush shipped for delivery on Thursday evening. In the interim, I bought a duplicate order from three local wine shops. Why is this year different?
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Posted 5 years ago
1 of the 2 Wine bottles made of glass broke in the cardboard box it was shipped in. Cardboard was wet and the other bottle was fine, but it didn't seem to be wrapped for protection enough. Filed a complaint with UPS but have not heard back :(
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Posted 5 years ago
I was promised the wine by Thursday as I was traveling for Pesach. Instead it arrived Erev Pesach, on Friday, which made it useless.
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Posted 5 years ago
Delivery took 10 days. If you have delivery issues before Pesach you should note this when costumers are making the order.
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Posted 5 years ago
Website advertised 1 day shipping for Passover to New York. I ordered over a week in advance and it took 8 days before I got my delivery. When I emailed to inquire, I was told that holidays have slower shipping times... but the site and all of the email promotions specifically stated that those shipping times were for the holiday! Thankfully the wine came just in time. I’d at least expect to get my shipping fee back... I have not.
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Posted 5 years ago
Wine was scheduled for delivery Friday and did not arrive until the following Monday, not in time for either Seder.
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Posted 5 years ago
I ordered two cases of wine for my son's Bar Mitzvah two weeks before the event. After 5 days the order still showed that it was processing. I spoke to Gedalia three days in a row and he told me that it had something to do with a change in the computer program used for inventory. Each time he said he would get right back to me but her never did. The wine finally arrived, 2 days before the event, however due to the snowstorm we almost missed it and I had to drive 15 miles to UPS to pick it up. The entire process created a lot of stress for us because we were not actually sure that we would get the wine in time for our Friday night dinner for our 30 out of town guests. There should have been better communication and follow up.
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Posted 6 years ago
Shipping took almost 3 weeks and no one ever emailed or called to explain or apologize
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Posted 6 years ago
Ordered wine on Jan 2, 2018 Today is Jan 11. That’s 9 days. Have not received shipment or e-mail yet. Going to call tomorrow to find out we’re my order is. I understand that my order was placed during the holidays, but please let your customers know by e-mail. This is the first time I am using your wine service. So far you are not doing so good!!!!!!!!!!.
Helpful Report
Posted 6 years ago
Hi Norman, Sorry to hear there was a delay, but I checked the tracking number on your order which shows it had been damaged by FedEx in transit. We did immediately send out a new one which should arrive tomorrow before Shabbos. Email us if you need anything else.
Posted 6 years ago
I have not received my order as of now! Today is Wed. Jan. 10 Pls advise if it was delivered and copy of receipt. Thnk you. Bernard Kaplan
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Posted 6 years ago
Hello Bernard, Sorry to hear of the delay but I do see we shipped this out the day after New Years when the order was placed. The problem is UPS detected an issue with the address given to us. I do see this was eventually delivered yesterday and signed for after the address was corrected. You should have received a UPS tracking number in the shipment email automation. Please let us know if you didn't. Thanks!
Posted 6 years ago
great prices. shipping is a problem..... 2 weeks not picked up yet.
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Posted 6 years ago
Total screw up with the shipping. Granted, I messed up the shipping address by putting down the wrong state, but you'd think someone (or at least some algorithm) should have noticed when the zip code didn't match. But no, the wine was sent thousands of miles in the wrong direction. Meanwhile, the intended destination was about a 30 minute drive from headquarters. Two and a half weeks later, still no wine delivered. No contact from the company. No repeat business from me.
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Posted 6 years ago
Posted 2014 Twin Sun Cab on you website. I checked the box that said do not substitute vintage. What did they do....substituted the vintage. I called and spoke with someone, he noted he would get back to me and....I had to call again to find out it was not in stock. Said I could return the bottles.... not with the hassle.
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Posted 6 years ago
Hi there, Sorry for the vintage mix up but do know it was a mistake in our process and not an intentional switch, as we always notify the buyer if the vintage changes during the order process. This particular one you ordered was phased out of the 2014 shortly after we received a new supply of 2015 from the winery. Again, apologies for the mistake.
Posted 6 years ago
Bottles arrived covered with films of dust.
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Posted 6 years ago
We have made several calls to Apex Judaica with questions but have not received a return phone call. Please call Ann-Sheryl White of Judaica Gallery at 732-718-6959. Thank you.
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Posted 6 years ago
Wine has not arrived yet.
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Posted 6 years ago
Dear Kosher Wine team! Could you , please, return the previous packaging of bottles. This new box is very inconvenient. It came completely torn and dirty inside. This is a miracle that bottles are not broken. The selection of wine was good, however. HAPPY CHANUKAH !!
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Posted 6 years ago
The UPS driver brought our wine and asked me to check the box because the tape had been broken. The packing material inside had holes in it and a bottle of wine was missing. He made a note of that before I signed for the wine. We wrote you and told you last Friday when it happened. Got a message yesterday asking for a picture of the box the wine was in. We did not keep the large box in our house through Shabbat. We have heard nothing else about replacing the bottle of wine. Very disappointed after many years of ordering wine from you.
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Posted 6 years ago
Took almost 3 weeks to receive order. Then when it actually Came on Succos and couldn't E sign they took wine back with them!! Please get a new shipping service asap!
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Posted 6 years ago
still waiting on the wine. UPS said the box was damaged, and have not received the new notification of shipment
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Posted 6 years ago
Kosherwine.com is rated 4.6 based on 2,091 reviews