This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Courier, Postal Service
How would you rate
"I ordered wine and it never came I called customer service and they said it was going to be delivered soon and it wasn’t. Had to cancel my order and get a refund it was a very bad experience"
"The service was excellent, they answered all my questions and fulfilled my order promptly for many cases of wine for my wedding. They even reached out to delay my shipment (since I had flexibility in timing) to avoid having the wine sit in a hot warehouse over the weekend, and instead shipped it on a day where it wouldn't be at risk from damage due to weather. Would absolutely use them again!"
"delivery was prompt. wiped my wine bottles off and commenced to chilling and drinking."
"The prices and delivery were fine. I do want to say, however, that I will not be buying any Barkan wines until they change their policy on the employment of Ethiopian Jews, or get rid of the haredi hechsher that requires the racist policy. I encourage kosherwine.com to stop offering Barkan wines until this issue is resolved."
"Amazingly prompt delivery!"
"I have to call more than 6 times and nobody is answering the phone. I left a message and it takes 2 days to return the call. I called yesterday 6/25/17 and my call went to Washington office and I left a message with a lady to have somebody from New York where I have an account to call me . Nobody has called me up till now. Your customer service is dwindling."
"I like the wine available at Kosher and the prices are very good. My issue is with who you use as the carrier (UPS). The first time the wine was sent it was damaged and then I had some confusing tracking reports when I logged onto UPS. I realize shipping using UPS is sometimes free but I would rather get my wine in a timely manner (FedEx maybe) than have to try and figure out when I need to be home because UPS screwed up. I do enjoy Kosherwine products."
"You have the best wine and delivery is great. I have several friends that love your company now and thank me for turning them on to Kosherwine.com."
"DELIVERED PROMPTLY PERFECTLY"
"Good prices and fast shipping. I mean really fast. I got my case order in two days. No problems at all and an easy to use web site."
"They failed to deliver my entire order, leaving me without wine for passover, and then had the nerve to "fine" me for the delivery failure, and not give me a full refund, although I was home all day to receive the order."
"Thoughtful service. Good values."
"quick delivery of what I ordered - at a good price."
"The service was prompt and courteous. The price is very reasonable."
"Service is very prompt and an excellent selection of wines at various pricing levels."
"It is so convenient for us living out of town."
"When I spoke with orders, they affirmed my order and let me modify the order, still getting it out the same day. Very helpful and knowledgeable."
"Great selection, great price,
Right to your door."
"Wonderful Wonderful service ..."