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JCPenny Reviews

1.8 Rating 646 Reviews
17 %
of reviewers recommend JCPenny
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ph:+1-972-431-4446

Email:

rkeller@jcpenney.com

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JCPenny 1 star review on 27th September 2024
Not Happy At All!!!!
JCPenny 1 star review on 29th August 2024
Anonymous
JCPenny 1 star review on 29th August 2024
Anonymous
JCPenny 1 star review on 29th August 2024
Anonymous
JCPenny 1 star review on 29th August 2024
Anonymous
JCPenny 1 star review on 26th July 2024
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JCPenny 1 star review on 26th July 2024
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25
Anonymous
Anonymous  // 01/01/2019
I ordered a camouflage thin jacket size 4xl. It fit perfect. Really like the jacket.
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Posted 1 year ago
Nancy, associate at the JCP store in the Florida Mall was AMAZING!! She was very kind, helpful and considerate of my needs. She went above and beyond to make sure I was satisfied with my purchases. She helped me with the sizes I needed, and my shopping experience was great. I forgot to mention her name in the JCP online survey, so that’s why I’m writing this review. I was not able to go back online to do the survey again. Thank you Nancy you’re the best! Access code: 2069431169104042312270
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Posted 1 year ago
Steph from Indiana Pa.,was so nice she went out of her way for us !! She's very kind and outstanding at her job !!⚘
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Posted 1 year ago
Came to the jc penny store in2400 Richmond rd ste 61. Texarkana tx 75503 Lillie attended us she was very helpful and patient with us I was very impressed with her work ethic thank you miss lillie
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Posted 1 year ago
I purchased a Fieldcrest mattress from JC Pennys. I was looking for a mattress with natural components. I couldn't find anything at the furniture stores in my area and the products on-line were very expensive. I was looking for blinds at my local Pennys and discovered a mattress that fit my needs for much cheaper than anything on line.
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Posted 1 year ago
I tried to return a sweatshirt. Apparently, my receipt was not the correct receipt. I came back with a different receipt. Again, it was the wrong one. Mary, who was helping me, and I both became frustrated. She called her manager both times. I'm writing this to compliment the manager at J C Penny in Castleton, Indianapolis. Her name is Tiffany. She remained courteous, patient, and professional throughout the exchange. The result? We discovered the sweatshirt had been purchased at Macy's. I am so sorry for my mistake and my arrogant attitude and for the confusion and am thankful for Tiffany's calm and professional presence.
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Posted 1 year ago
Finding clothes, Christmas, gifts 🎁 I had no problem, everything's very nice staff, kind, courteous.
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Posted 1 year ago
I was visiting friends in Lakewood and i decided to do some shopping. I was a little lost finding certain items. What I later found out it was the store manager that walked me to the proper department. Jeff was professional, personable and very helpful. Thank you.
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Posted 1 year ago
Roberta Williams (born 1953) is an American video game designer and writer who co-founded Sierra On-Line with her game developer husband, Ken Williams. Her first game, JCpenny C.u.s.t.o.m.e.r.. Se.r.v.i.ce. .Pho.n.e. .N.u.m.b.e.r. +1 805 41O 5040 JCpenny C.u.s.t.o.m.e.r.. Se.r.v.i.ce. .Pho.n.e. .N.u.m.b.e.r. +1 805 41O 5040 Mystery House, was released in 1980, became a modest commercial success, and is credited as the first graphic adventure game. She is also known for creating and maintaining the King's Quest series, as well as designing the 1995 full motion video game Phantasmagoria. After Sierra was acquired by CUC International in 1996,
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Posted 1 year ago
Me and my now Fiance came into the Haywood Mall location in Greenville SC on 9/26/2022 looking for an Engagement Ring for me for our 6 year Anniversary and we're greeted and helped by an amazing Jewelry Counter Associate named Zac. He was so helpful in what we were looking for and didn't mind me trying on multiple rings til I found the one that I love. I highly recommend this location and especially Zac he goes above and beyond to help customers.
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Posted 2 years ago
We shopped at store number 1775 in Bismarck, ND and the associate in the intimate apparel was awesome! She helped my mother find exactly what she needed in that department. Even after the choice was made she continued to help us with online ordering and product number. Her name was Betty H. Top notch gal, super friendly and helpful!
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Posted 2 years ago
Jatinder was very helpful and she helped us how to get rewards
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Posted 2 years ago
Shopped at Penney’s today for womens clothing and was definitely impressed. Nice selection, great prices, store organized and clean. I definitely need to shop there more, and make them one of my first stops.
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Posted 2 years ago
Our visit at your store was very pleasant. Skylon P. Jackson had his Customer Service skills on point. Very informative patient also polite to your other customers that was around. We need more like him. Thank you again Skylon P. Jackson!
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Posted 2 years ago
Kieran was great sales help yesterday and much appreciate !
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Posted 2 years ago
I have back problems and have been looking to buy an adjustable bed. Since my husband and I have different needs we decided to go with a split king size mattress which comes with the separate adjustable base. We went to a few mattress stores but we decided to buy from JCPenny because their employee Linda from the Spring Hill store was a breath of fresh air from the moment I met her. She was very genuine, knowledgeable and respectful in how she helped me maneuver in finding the right mattress for me and my husband. I felt reassured that what I was buying was not only the right mattress for us but the best quality for our money. Linda has a way of making you feel like you are just shopping with a friend who can guide you in the right direction. I’m so glad I met and had the pleasure of working with someone who goes above and beyond her job duties because she is all about helping the customer and making you feel assured your purchasing a great deal. As for our mattress it was delivered in a timely fashion and we are happy with our choice.
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Posted 2 years ago
I love them .can always find clothes that fit! And especially love the sale items!
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Posted 2 years ago
Thank You JCPenney Portraits @ North Star Mall Your Studio Manager Dolores Cisneros was not only skilled , but patient and courteous. We look forward to returning in the future.
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Posted 2 years ago
I've been there 15 minutes ago to buy a suit and Goldie at the register been so nice to me. Thank you for your kindness!
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Posted 2 years ago
I have for 50 years only shopped at JCP for all my bedding, drapes, blinds etc. only place to buy and offer the best quality and prices for Petite women and big and tall men. Their clothing line still remains quality. I would not purchase anywhere else. Even today received my husbands shoes which the sale price was so great on line that I bought him 3 pairs. Remain loyal customer to the best store. Thank you JCP for still carrying petites for women.
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Posted 2 years ago
JCPenny is rated 1.8 based on 646 reviews