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JCPenny Reviews

1.8 Rating 867 Reviews
19 %
of reviewers recommend JCPenny
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ph:+1-972-431-4446

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rkeller@jcpenney.com

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JCPenny 1 star review on 5th September 2025
Amy
JCPenny 1 star review on 22nd May 2025
Anonymous
JCPenny 1 star review on 22nd May 2025
Anonymous
JCPenny 1 star review on 22nd May 2025
Anonymous
JCPenny 1 star review on 22nd May 2025
Anonymous
JCPenny 1 star review on 22nd May 2025
Anonymous
JCPenny 1 star review on 10th January 2025
Jason Milks
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Anonymous
Anonymous  // 01/01/2019
First of all I like to recognize one of your employees in the jewelry department his name is Randy the store he works at is located at alamance crossing Burlington North Carolina. I had a piece of Jewelry that needed to be serviced and I have a lifetime replacement care package he made sure that my size was corrected for my ring and that it would be cleaned and serviced he went way out and beyond his duty thank you so much Randy. Miss Connie Slade Burlington North Carolina.
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Posted 6 months ago
My wife and I want to recognize "Nada" and "May" for there outstanding customer service! Very friendly And "May" the manager went above and beyond her role Thank you to both ladies!! OUTSTANDING!!!!
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Posted 7 months ago
Woodbury, MN store. Rhonda and Debbie in jewelry were extremely helpful and patient. I appreciated it very much. 3/26/25
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Posted 7 months ago
I ordered a comforter for my mom for Christmas and it’s beautiful! It came with no flaws, arrived promptly and goes perfect with her colors. Thanks for the great product!
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Posted 7 months ago
I visited the hair salon just recently and sat with Teresa one of their stylists. It’s hard to find someone who knows what they’re doing. Most stylists don’t what to take the time to talk about your needs. I needed a perm and Teresa’s attention to detail was exceptional. So anyone out there who is thinking about getting a perm and doesn’t know where to start, have a conversation with Teresa and you’ll be happy with your choice. Good luck! Thanks Teresa 🩷
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Posted 7 months ago
You have a super manager in your pickup dept La Juana . She’s so friendly- remembers your name -always friendly greeting to our family. Always ask how my husband is too ! We are older couple & its appreciated to have her bein so helpful & sweet She works at J c Pennys store at memorial city mall 300 memorial city way Houston. TX 77024 713-467-464-8640 & again her name is LaJuana & she is manager at the pickup dept. . Hats off to LaJuana Linda S.
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Posted 7 months ago
I had the most positive experience at JC Penny. Every single rep I came across had the desire to be incredibly helpful. I was astonished with the last rep that helped my daughter and I out. She was listening to what it was that we were looking for and went to find several items for us to select. It really helped us out a lot and chose one. I had the most incredible experience there, at the Northeast Mall location in Hurst, Texas. I’m definitely retiring there for future purchases.
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Posted 8 months ago
I misplaced my iPhone at Brunswick Square mall & ran into the make up department & asked the sales person if she can please help me .. she was my ANGEL !! Rolanda I cannot thank you enough for all your help, your confirming words and your beautiful calm soul ..you took the time to help me in every way & I am so glad it was you !! JC Penny is very lucky to have such a valuable employee as you !! I will come see you soon !! Maria :)
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Posted 9 months ago
This is obviously meant to be JCPenny 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 JCPenny 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 (𝟴𝗢𝟱) 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 read as a more defining gloss on the Muslim-related view of our Independence earlier expressed by Modi: to wit, that the independence achieved in was in essence inauthentic, because not aligned with Hindu supremacy of the post-colonial nation-state.
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Posted 9 months ago
so this one girl cursed at us so we reported it to a girl named brie (im not sure if i spelt her name right) and when we told her she was so nice and so understanding she treated us so nicely we even came back to say hi again they talked to the girl that cursed at us im not sure what happened but they were sooo sweet (i dont know the other girls name but i think it was cindy)
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Posted 9 months ago
YEARS, BUT THEY KEEPJCPenny CustOm;er ( Servi'ce +1 8O5 ( 41O) 56OO'' Jcpenny PHONE-NUMBER +1 8O5 ( 41O) 56OO' LEAVING MY FOOD OUT IN THE COLD. TODAY IT'S ZERO DEGREE OUT AND THEY STILL LEFT IT OUT AND DID NOT RING THE DOOR BELL. IT'S LIST IN THE INSTRUCTION FOR THE DRIVERS: MUST HAND OFF AND RING DOOR BELL SEVERAL TIMES. GOT SICK OF IT AND CANCE
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Posted 9 months ago
I bought my husband the St. John's Bay Big and Tall Fine Gauge Mens V Neck Long Sleeve Cardigan size 3XLT for his birthday. He said it was very comfortable and very soft and asked me to order him a 2nd one in a different color.
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Posted 10 months ago
the top of a hill in England's Peak District, life coach Zaidha Roscoe leads our group in an exercise to ground can touch, three you can hear, two you can smell and one you can taste," she says. I notice cheery-neon hiking CUSTOMER SERVICE +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢JCPenny PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 clothes against a cornflower-blue sky. Brush my fingers along the feathery grass
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Posted 10 months ago
filled with memories of good food and meeting loved ones etc. But the effort that goes into making JCPenny CUSTOMER SERVICE +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢JCPenny PHONE NUMBER +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 these plans come to life is a burden that only the parents of the kids have to carry. But even when there are things to prepare, parents must keep childcare in mind which is a herculean task in itself. This often leads to parent relying
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Posted 10 months ago
I bought a comforter from JC Penny recently and had the items shipped to my house. Im so happy that these items arrived well before christmas as I had ordered late. The ordering process was so simple for a 73 year old. Thank you JC penny kathy
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Posted 10 months ago
According to Dr. Fenkel and Amodio,JCPenny CUSTOMER SERVICE PHONE NUMBER +1 8O541O 56OO. here are some easy conversation starters to bring to the dinner table. Feel free to use these as they are below or change them to better suit your family's dynamics. Family Conversation Starters For Children What's something you're proud of from today? Was there a moment today when you felt frustrated or stuck?
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Posted 10 months ago
setting is particularly JCPenny [CUSTOMER SERVICE +1 8O5 41O 56OO ] JCPenny 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 important and writers often emphasize specific features, such as dialect, customs, history and landscape, of a particular region, often one that is "rural and/or provincial". Regionalism is influenced by both 19th-century realism and Romanticism, adhering to a fidelity of description in the narrative but also infusing the tale with exotic or unfamiliar customs, objects, and people.
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Posted 10 months ago
“It’s not uncommon to see people being mean, JCPenny CUSTOMER SERVICE +1 8O5 41O 56OO JCPenny PHONE NUMBER +1 8O5 41O 56OO JCPenny 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 JCPenny 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 ” says Jon Gordon, coauthor of Difficult Conversations Don’t Have to be Difficult. “But it’s unnecessary. You can have a difference of opinion, but you don’t have to attack the person.”
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Posted 10 months ago
I have ordered a present for my grandson for Christmas and have been promised this order for everyday for the last 4 days and still has not arrived. This truly is poor service and I will not ever order online from them again
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Posted 10 months ago
Fitness watches are greatJCPenny CUSTOM;ER SERVICE' +1 8O5 41O 56OO)PHONE NUMB ER for running and other continuous activities, but some can also track and even guide you through a strength workout. Today we’re looking at Garmin’s strength training features: how to build workouts, how to use them, and even a peek at the new Strength Coach.
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Posted 10 months ago
JCPenny is rated 1.8 based on 867 reviews