Name: JD Sports
Address: Hollinsbrook Way, Pilsworth, Bury, Lancashire
Rating: 2.05

“Jdsports, you need to train your staff. Visited the shoe department of jd sports Brookfield Centre Cheshunt yesterday. Rude, lazy staff, who can’t be bothered to approach customers and would rather chat to their mates or hide behind the wall. We waited and waited and in the end had to go to the till area to ask for help, even though 2 or 3 girls were standing around laughing and ignoring us. Unhelpful when it came to assisting us and the assistant disappeared (allegedly looking for what we wanted) for ages and in the end we gave up and walked out. So, you lost a sale on 2 pairs of expensive trainers. Get your act together and hire some decent staff.”

Helpful Report

Posted 6 years ago

“Maybe its Time to hire people who would be happy working there!!! Rude,attitude is horrible you need feel bad cause asked something. This shop its absolutely last stop ever if Im looking for... something.. Young, lazy kids who works there!”

Helpful Report

Posted 6 years ago

“Rude member of staff, chewing gum whilst serving on till”

Helpful Report

Posted 6 years ago

“Constantly messing up orders online sending wrong items to store , then my local store Isn’t very helpful and the manager is rude and unhelpful, she’s a waste of space and miserable”

Helpful Report

Posted 6 years ago

“i ordered 2 pairs of tracksuits (adidas and nike) for my 13 year old son. Paid an extra 4.99 to get the next day....not only did the first pair arrive way after that but i only received one pair...shame as i had had nothing to complain about when it comes to this company....”

Helpful Report

Posted 6 years ago

“Disgusting service in the shop & head office never again will buy from this bogans”

Helpful Report

Posted 6 years ago

“Online shop are great, whatever discount item you add to basket and wanna pay for it become out of stock suddenly. Must be magick.”

Helpful Report

Posted 6 years ago

“At the Slough outlet, they tried to trick me today. I picked a specific pair of trainers. Their store staff insist they’ll take it to checkout. Once I’d paid, I realised they had switched it with a different one. Luckily I had a look right when I was in store. ALWAYS double check before you pay. I hope my refund comes through”

Helpful Report

Posted 6 years ago

“Customer service is awful in Romford all staff need training they have no skills with people what so ever”

Helpful Report

Posted 6 years ago

“2nd time I’ve had a bad online experience with placeing a order with JD online experience is really bad placed order on 26th of March and still waiting for next day delivery and items were in stock I will now be shopping else where They are no good Dont keep customers informed All they like you to do is track order”

Helpful Report

Posted 6 years ago

“Wednesday 20th March....My 1st experience was that the central Milton Keynes shop assistance did not know anything and was no help at all....when I asked could they call another branch to see if they have stock I was told I can find the number on their website and call them myself. Unfortunately they had No stock either, but I could order on line (why do JD charge for click & collect to their store?) I then proceeded to order on line at 6pm on my phone and I paid for the 24hr delivery service of £4.99. To deliver to another address as it was a present for my partner.The Next day Thursday at 5pm my item still hadn’t arrived, I then used their text chat service and was advised the goods can be delivered anytime up to 10pm. Friday morning - still no delivery! I had to call there customer service to get more information, I was advised the goods have not been dispatched as they were short of stock at that moment but I would be refunded the £4.99, i was asked if I wanted to cancel my order, I replied no as I was was still hopeing the item would still come, I was very disappointed as this was a birthday present if I had known in advance they had no stock I could have ordered something else but it was now Friday and the birthday was Saturday. I have just rung customer service up and have been told my order has been cancelled??? No email was sent to advise me of this and my money was taken out of my account..... REALLY.....I shall not be ordering from JD again!”

Helpful Report

Posted 6 years ago

“Very satisfied and happy with the services.”

Helpful Report

Posted 6 years ago

“Not feeling the love JD Sports...... Into JD Sports at Greenwood mall quite a few times shopping. Twice now to buy shoes, (2 to 3 pairs Nike, you know.. $400 to $600) my size is not in stock both times...!! (10.5 to 11.0 ) I was very bothered by this..!! Especially after After waiting my turn... 1 hour round trip, wasted time.! really, a shoe store at busy greenwood mall out of most popular sizes... Twice now.... Never Had this at The Finish Line I have to buy my Nike's at other stores like "Champs", This cost JD $600 in sales yesterday.. and, .. Champs had the same shoes, in my size, in stock. champs is now my first stop.. Great service, Less waiting...!!”

Helpful Report

Posted 6 years ago

“I have waited around 1 hour and at the end they could not find the other pair of the shoe that i wanted. I have picked a different shoe and they struggled to find the other one again. At some point I felt bad for the guys there that had no clue what they where doing as there was several shoes missing from what the staff told me. I left at the end with no shoes.”

Helpful Report

Posted 6 years ago

“I have waited around 1 hour and at the end they could not find the other pair of the shoe that i wanted. I have picked a different shoe and they struggled to find the other one again. At some point I felt bad for the guys there that had no clue what they where doing as there was several shoes missing from what the staff told me. I left at the end with no shoes.”

Helpful Report

Posted 6 years ago

“I don’t advise anyone to order anything from jd on short notice,not even a week in advance. I ordered a top from jd last Thursday and it was supposed to come by Monday and it is now Wednesday. I am very disappointed because I wanted this top so much and I needed it to complete my outfit and now they can’t re send it to me because it has been “lost”. I have never had this experience before which is why I gave it 1 stars but I’m very angry now because jd sport has me down. I hope you think twice about ordering from jd before you make the same mistake as I did.”

Helpful Report

Posted 6 years ago

“I don’t advise anyone to order anything from jd on short notice,not even a week in advance. I ordered a top from jd last Thursday and it was supposed to come by Monday and it is now Wednesday. I am very disappointed because I wanted this top so much and I needed it to complete my outfit and now they can’t re send it to me because it has been “lost”. I have never had this experience before which is why I gave it 1 stars but I’m very angry now because jd sport has me down. I hope you think twice about ordering from jd before you make the same mistake as I did.”

Helpful Report

Posted 6 years ago

“Shop staff in Huddersfield Kingsgate store need replacing. They look like they are all on Heroin, no life in them and blatantly nonchalant when asked questions about sizing etc...all of them looking towards other employees as if to say 'cant you deal with this?' no smiles or customer greeting all of them like unhappy teenagers which to be fair is probably what they are but shouldnt be 'shop front'...also their sizing is a proper rip off kids sizes end at 5.5 not 6 like all other stores so you have to pay adult size on size 6 (how many men are size 6 less than 1% of population...how many 11-13yr olds are most of them) ...indicative of a bad, greedy store and it shows in their personnel, disgusting service, disgusting greed.”

Helpful Report

Posted 6 years ago

“Out of all the JD sports I shop in Worthing West Sussex is the worst the manager has no customer skills and is rude and creepy”

Helpful Report

Posted 6 years ago

“Received worn pair of trainers in a ripped up box via there online store.. scuffed toes and filthy soles.... rang customer service after returning item,they were so laid back and repetitive they were nearly in a coma .. 10.00 good will gesture lol poor service end of”

Helpful Report

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

JD Sports Reviews

Phone:

Location: