Jennings Motor Group Reviews

4.7 Rating 2,070 Reviews
94 %
of reviewers recommend Jennings Motor Group
4.7
Based on 2,070 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5

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Jennings Motor Group 5 star review on 8th January 2019
Jayne Lamb
Jennings Motor Group 5 star review on 4th December 2018
Andrew Warriner
Jennings Motor Group 5 star review on 19th October 2018
Darren Pye
Jennings Motor Group 5 star review on 9th October 2018
Neil Williams
Jennings Motor Group 5 star review on 8th October 2018
ROBERT GLENDINNING
Jennings Motor Group 5 star review on 23rd September 2018
James McColl
Jennings Motor Group 5 star review on 19th September 2018
Anonymous
54
Anonymous
Anonymous  // 01/01/2019
I am extremely happy with the motor vehicle recently purchased at Jennings Ford Middlesbrough and the service of the sales executive involved with the purchase. However it was necessary to return with the service manual which had not been completed with the pre delivery check completed, engine vin number was ineligible, and several details had been tipexed out and over written. I requested and received a new service manual, in place of the botched up original, new vehicles should be supplied with new documentation. A disappointing unprofessional situation which should not have been allowed to happen.
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(Jennings Ford Middlesbrough) - Posted 5 years ago
The car that we bought from Jennings was as stated, Very clean inside and out, We have had no problems at all with the car that we bought from Jennings. Shop their again? We certainly WILL every time.
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(Jennings Ford Middlesbrough) - Posted 5 years ago
Staff attentive, friendly and helpful
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(Jennings Mazda Middlesbrough) - Posted 5 years ago
Used ford jennings in stockton for my last 3 cars now. Wpuld recommend them. Wouldnt go anywhere else
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(Jennings Ford Stockton) - Posted 5 years ago
They were down to earth and made every step easy. The only downside is they are abysmal at answering calls, or calling you back as promised. They never managed this on over 6 occasions.
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(Jennings Ford Middlesbrough) - Posted 5 years ago
Friendly service
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(Jennings Ford Gateshead) - Posted 5 years ago
Great service, good choice of vehicles and good advice from the salesman. Got me exactly what I needed after losing the car I picked out and got it at a price I was happy with. Would happily go back if I ever change my vehicle.
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(Jennings Ford Middlesbrough) - Posted 5 years ago
Same day purchase from viewing to test driving to placing deposit - Not pushy with their sales approach
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(Jennings Kia Washington) - Posted 5 years ago
Easy to follow procedures
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(Jennings Ford Stockton) - Posted 5 years ago
This is the 2nd time ive been asked to do this & was told to expect a phone call about my ptevious review. Im still waiting..so give me a call...
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(Jennings Ford Middlesbrough) - Posted 6 years ago
Very good Save was very helpful and explained every thing in detail
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(Jennings Ford Middlesbrough) - Posted 6 years ago
Everything was clearly explained and although extras ie warranties, paint protection were offered at additional costs it was never done in a pushy or forceful way. I thought the Sales guy Alex was very professional and friendly and made the experience of buying a car a lot less stressful than it could have been. I would recommend Jennings to friends and colleagues if they wanted to look for a car. Thanks
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(Jennings Ford Gateshead) - Posted 6 years ago
Paul the salesman was very polite and new about the product
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(Jennings Harley Davidson Leeds) - Posted 6 years ago
Car going well so far .service in dealership fine .no complaints
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(Jennings Ford Direct South Shields) - Posted 6 years ago
Very good service, salesman made sure all paperwork was in order and all minor items discussed and carried out.
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(Jennings Ford Stockton) - Posted 6 years ago
Gethyn at south sheilds went out of his way to make shure everything went smoothly
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(Jennings Ford Direct South Shields) - Posted 6 years ago
Got me exactly what I wanted when they said they would
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(Jennings Harley Davidson Leeds) - Posted 6 years ago
The sales person Jack was most attentive and knowledgeable and the surroundings were pleasant.
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(Jennings Kia Stockton) - Posted 6 years ago
easy to talk to and kept informed
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(Jennings Kia Stockton) - Posted 6 years ago
Professional and friendly service from Gavin in Gateshead (but we're still waiting for the spare wheel).
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(Jennings Ford Gateshead) - Posted 6 years ago
Jennings Motor Group is rated 4.7 based on 2,070 reviews